Comment by JimDabell
1 day ago
OpenAI also has this kind of check. What is especially bad is that if you fail the verification process, they won’t let you retry – you are permanently locked out from the top models. They aren’t clear about this upfront during the process, so make sure the lighting is good when you scan your ID!
https://help.openai.com/en/articles/10910291-api-organizatio...
That's almost certainly just bad engineering/bad business. Not to say it wasn't an active choice, I'm sure it was. It just shows how extreme the power imbalance is between end users and big business that they have 0 desire to do things correctly and end users have 0 impact on correcting that thinking.
OpenAI has notoriously terrible engineering. Look no further than the numerous Reddit threads and YouTube videos about people trying to give them money for their services and being denied. Users routinely have to try a number of credit cards, a number of web browsers, a number of devices, and a number of physical locations.
I’m not talking about sketchy prepaid cards from weird banks on a VPN in a country the United States doesn’t do business with. I’m talking about Americans getting their Chase cards rejected on their home wifi in Ithaca.
When this initially happened to me, I assumed it was a one off thing, but I was shocked to have found out that it’s been going on for at least six months, probably longer.
Anthropic is no better if the yardstick is complaints about these topics on reddit. The main thing Anthropic seems to add above and beyond OpenAI is overbilling (that also gets the talk-to-the-hand treatment).
I changed my macos system password and haven't been able to log into the macos chatgpt app since. It cant save the auth to wherever it tries. So bad.
I had immense trouble buying api quota as a startup with a brex card and a C corp.
>OpenAI has notoriously terrible engineering.
Wasn't AI supposed to solve this? /s
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Thankfully, OpenAI's check is not required if you use their models through OpenRouter!
This didn't use to be the case (OpenRouter's OpenAI access used to be bring-your-own-key), but they've reached some sort of deal with them a couple months ago, and now you can access all the GPT-5 series models on OR with no verification at all.
From that page:
> At this time, retries are not supported. You can continue using OpenAI’s platform with your existing access.
That's ridiculous, especially as their list of reasons that verifications can fail include "There was a technical issue during submission".
I didn't know this. Looks like I dodged a bullet - being totally blind meant the chance of issues was high but luckily it worked. It triggered the id check while trying to get computer use to work for an installer running as admin on windows. Actual reverse engineering I got it to do in the past didn't trigger it.
Looks like they don't want unlucky people on their platform.
Yep this is what caused me to switch to Anthropic from OpenAI a few months back, couldn't use any model newer than GPT-4 even if I paid for credits, unless I did a biometric check. I guess I'll move to perplexity or deepseek or something if anthropic flags me for the same.
GLM-5.2 has been very good
The cost on Deepseek is so low, it's no wonder it's the top on open router. You can even use it from other vendors like cloudflare.
I got an email from OpenAI letting me know I won’t be a teenager anymore next week. It’s so exciting to have AI roll back my age by more than half!
I then looked at their age verification and it used that problematic company so I cancelled out.
Anthropic does not allow... "Digital or mobile IDs."
Why on earth not?
Many such IDs are designed for local physical verification, like proof that the mobile phone owner is above certain age or has a valid driving license, they are not designed for remote verification.
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> OpenAI also has this kind of check.
Indeed, that's what motivated me to get an OpenRouter account!
Anthropic claim that if you have a verification issue, they will give you support; remains to be seen what that will actually come down to
If you haven’t talked to Anthropic support yet you’re in for a surprise. I’m an engineer at a company with an enterprise contract, Anthropic people in our slack and it took me a month to get a response on my support request, I just decided it wasn’t worth it and bought a second phone number rather than wait.
> they won’t let you retry
Why would they care about _you_ when they have just a bit short of a billion users and they are up for a huge IPO? Of course they won't even bother implementing a retry.
That is a really terrible design.
I dealt with a few instances of online ID verification recently, and in my experience, they don't close your application when your photo is not clear. They mark it as "awaiting customer response" and kindly ask you to upload again.
Claude couldn't vibe code that loop.
Or make a new account?
You risk being silenly flagged and get nerfed responses. Somehting like shadow dumbed down.
That is an inherent and unavoidable risk regardless, as things stand if you want access to frontier models you are at the mercy of their providers.
That’s quite a claim. What’s your source for this?
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So ... like reddit! :)
Thankfully I don't depend on any of such services. It would make me rather angry.
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The whole point of an identity check is that they know exactly who you are. If you tell them who you are and you fail the identity check, you can’t simply create a new account because when you go through the identity check for a second time you’ll still need to tell them exactly who you are, at which point they can match the new account to the original failure.
So I’ll just automate failed verifications for everyone I want to lock out?
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If I told them who I was and then failed to verify that, they don't know who I am because they think I'm lying about who I am. Otherwise what stops me DoSing Sam Altman's account by saying I'm him and then failing to verify?
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As a relatively enthusiastic OpenAI user ...
what did you do to trigger a verification process?
It's frustrating that I can't find docs that even pretend to answer this question. Maybe it's my fault, maybe I overlooked it? I hope so.
To me, without documented use cases where you might/likely/certainly trigger identity verification, how can I properly limit my curiosity as someone who will gladly stay on the safe side for SOTA cloud model use? I'll happily stay away from these topics if I'm informed on what they are, even if the docs are vague.
Does anyone have insight into the answer to this? What API calls? What user behavior? What topics should I let go unanswered (or converse about with local LLMs) if I want to avoid losing access to the tooling?
The thought that they don't/won't publish this document should scare everyone. That leads to "because I said so" service refusal that is a very slippery slope.
I do understand that all businesses are allowed to refuse service to me in the USA, from food trucks to AWS, and that's fine with me. But at least tell me your rules and extra verification trigger criteria so I have a chance of not using your service in a way that concerns you.
They require verification to access the more capable models through their API. It's not required for "consumer" usage, which also includes things like the Codex CLI authenticated via oAuth.
Yes it is, they will trigger it over security related questions.
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or you can scan you retina using sam altmans device and get access immediately /s
[flagged]
Control over... my government ID? I understand why someone might oppose this on systemic grounds if they don't believe that frontier models have dangerous capabilities, but I don't understand what the personal risk to me of ID verification is supposed to be. Unlike Discord, Anthropic has my credit card info, so they already know who I am.
For one you have to send your info to Persona, who will no doubt at some point start abusing the info they have on you.
If they don't start doing it immediately that is...
If you are comfortable with your ID scans sitting who knows where then I guess you are their target. Real fun starts when you identity gets stolen tho.
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Why did you provide an ID to use an LLM... You're a mark