Comment by eventinbox

6 hours ago

people conflate "AI is overhyped" with "AI is useless" and neither is quite right. the backlash is mostly against the hype cycle not the tech itself. give it 2 years

I think AI backlash has less to do with the tech itself and more with its broader impact on society in the current system, if it delivers a quarter of its promises. Those doing the backlashing feel that they are going to lose much more than they are going to gain.

  • I've spoken to a lot of people outside of software development who feel this way. It's mainly a sense of "what is this for?". It's obvious that the presence of AI means everyone has to use it, but it isn't obvious yet exactly what good it will bring to most people.

    Certainly in my own life it's made some things easier. But that just means I move on to the next thing quicker - the treadmill never stops. Does AI improve my life yet? I'm not so certain. It also has huge environmental costs, pushes up energy prices, pushes up computing hardware prices and sucks attention away from other things.

    Is it cool? Yes. Is it likely to be society changing. Yes. Does it make anyone's lives better? TBC.

  • If it delivers a quarter of its promises, we enter the likes of the great depression. But instead of everyone feeling the squeeze, you will have literal breakdowns in society because our media-corps have been using the social lives of the wealthy as a distraction for so long...

    "Let them eat cake...", I wonder what the 'taken out of context' trigger will be this time around

  • AI also has the misfortune of coinciding with a very difficult period for young people, including limited job opportunities: the financial crash, COVID, Brexit, the political polarisation in the western world.

    In some sense it's probably acting as a lightning rod for resentment, and that resentment is combined with marketing spiel from the model companies alongside well-placed concern over the impact of AI on employment.

There's another "they took our jobs" group that doesn't fit into "AI is overhyped" or "AI is useless".

They see that AI is capable and fear it.

We software engineers have a different experience with AI than most other fields. We have vast arrays of guardrails in our field, with unit testing, CI/CD, source control being relatively easy since we mostly produce textual artifacts, strong typing, compilers with decades of experience in giving targeted error messages, all sorts of things [1]. When AI takes two steps forward and then does something stupid, we have so many guardrails that our harnesses can easily get the error message, feed it back in, and the AI can pick up the pieces and carry on. We hardly even notice this process.

If you watch an AI and dig into the details of everything it is doing, you can see it repeatedly banging into these guard rails. There's nothing wrong with that necessarily. As a human being, I bang into those guard rails all the time too. That's where they came from in the first place, to let humans bang into them. And we've built a lot of them.

However, in a lot of the rest of the world their experience with AI much more resembles that of the more critical voices that post here. A lawyer who uses an AI that makes two correct citations and then an incorrect one has many fewer automated guard rails to work with. It is relatively easy to imagine a system that at least verifies the citation exists (I've heard that's easier said than done due to the system depending on humans to resolve sloppy references but still it's feasible), but the task of deciding if the AI correctly used the citation, either in the abstract sense of it being correct or in the sense of it being the best way to use it to advance the current case, is a vastly harder decision than "ah, that change failed to compile, try again".

Accounting seems like another good example. Yes, it has the obvious guard rail of "do the books balance", but that's the beginning of accounting, not the end. It's difficult to put up guard rails for how the accounting is done from there. An accountant will experience an AI accountant as doing OK sometimes but making really dumb decisions that couldn't be caught by anything other than human review, and I have to imagine that the lack of learning and the way the AI will tend to make the same mistakes over and over must be incredibly aggravating.

I think there's probably more truth to "AI is useless" than we may see. I think a lot more people than we realize have had the experience of using AI a while, putting some trust in it, then having that trust grotesquely violated when it says something stupid in an email or makes boneheaded errors in a spreadsheet. We're maybe just now exiting the portion of the hype cycle where it is simply culturally unacceptable to criticize the AI and entering the part where it is culturally both acceptable and expected, and we software engineers may look on in bafflement at the other fields and their complaints because it's working for us, what's your problem?

[1]: https://jerf.org/iri/post/2026/programming_is_engineering/

  • This makes me think a bit about my wife - she works in a professional field, but ends up spending a bunch of her time on clerical work because it's nearly impossible to hire and keep good assistants.

    When I look at the clerical work from a software engineer's point of view, I find it nuts how few guardrails there are - clerical workers would have a far easier time producing work with a low error rate if there were some guardrails put up, but that's just not an investment/culture that the field seems to be interested in.

    The two related points around AI are that 1) guardrails would make the clerical work relatively easier for AI and 2) because assistants are so error-prone anyway, the bar for AI isn't all that high.

    • In a lot of systems the kind of rigid guardrails we have in computers are counterproductive. It descends into a epicyclical, fractal mess of special-cased exceptions, none of which faithfully models the actual system [EDIT: an example which illustrates both this problem and how following through through can--if successful!--yield interesting results is in the preface to The Structure and Interpretation of Classical Mechanics: https://groups.csail.mit.edu/mac/users/gjs/6946/sicm-html/bo...].

      Some problems that seem straightforward at first blush might in fact be AGI-complete--that is they require actual judgment and reasoning to solve. I'm not making the specific claim that the clerical work you're describing is one of those, but it could take a large amount of data modeling work to determine whether it is.

      This is what makes finding productive AI (EDIT: I mean ML, AI == AGI and we don't have that) applications so challenging. It's why my money is firmly not on a big AI revolution anytime soon, despite the demonstrated capability of language models.

The proper backlash should be not about its capability level but how it's being used. AI is being adopted to deploy mass surveillance on an unprecedented scale, and to make decisions that affect people's lives without being evaluated by a human first. Those seem worthy of lashing back against.

I think a lot of it is actually the tech for a lot of reasons:

0. No one wants a datacenter in their backyard or hooked up to the grid while the electricity burden is carried by households. People are afraid of losing their property values and being unable to move away if a DC is built nearby - effectively being trapped there. People in Memphis are breathing in gas fumes from the XAI datacenter there. There are concerns about corrosion byproducts making its way into the aquifers from DC waste water. If DC construction takes the cheap option no sound insulation is installed and people can’t sleep and some even lose their hearing: https://www.usnews.com/news/national-news/articles/2026-04-2...

People are pissed that towns and cities are bypassing public approval to placate corporate builders.

1. People have been told to fear for their jobs

2. Many people believe labs have stolen vast amounts of intellectual property

3. Engineers are being pressured to use AI and told they “aren’t prompting right” if/when it doesn’t work for their use case

I can go on. But I actually think the majority of the backlash has nothing to do with stock valuations.

  • > But I actually think the majority of the backlash has nothing to do with stock valuations.

    I think it exacerbates the points you make. "You mean, you want to take all the IP, immediately force the tech on us, maybe make my job redundant, and you want billions in funding for it!?"

  • What percentage of people do you think are affected by AI datacenters?

    That argument applies better to blast furnaces than to data centers, but I don't see people complaining about steel. Data centers just don't take up much space or power in the scope of industrial manufacturing.

    Your other arguments are legitimate, but "it's a waste of electricity" and "data centers make some significant difference to a nontrivial number of people" are not the same propositions.

    • I live in rural Wyoming and it's a huge deal here, if these projects go through many people are affected.

      Some of these data centers are multiple orders of magnitude bigger than a blast furnace.

      I think people are pissed that they're subsidizing the R+D cost of their own unemployment.

  • I don't think this article is about the backlash among software engineers, but rather society at large. What's going on among software engineers is interesting, but I think it's a different thing, not a microcosm of the mainstream backlash.

  • This is being downvoted but it’s true and it’s obvious. Do people really think the backlash is against stock valuation? Thats insane and shows no theory of mind lol.

Agreed. We've been working on or with AI for 70 years. What's new is that the billionaires recently started drooling over it.

OK but I already gave it 2yrs. How many 2yr grace periods do they get before it becomes clear they're simply lying?

It really doesn't help to have stuff like this in print:

> a technology that could power a surge in productivity and incomes, help find cures for untreatable diseases and improve everything from education to green tech.

They just take these claims completely uncritically and move on. Where is the productivity increase? Where are the cured diseases? Where are the improvements in education and green tech? So far, it's all a big fat zero. Maybe in 2yrs some of this will actually be true? Is that the hope?

This is scammer shit. If any of this was true you wouldn't have to ask for extra time.

EDIT: The fact we're all calling this "AI" is part of the problem. It's not AI yet, it's still ML. The Overton red-shift comes for us all in the end.

AI is already too useful to discard, we could automate 90% bureaucracy and government jobs and no one would feel the difference. But of course fear/angst/rage sells.

  • People absolutely would feel the difference if AI models started making 90% of the decisions.

    You were just denied an application because some LLM decided you fit a certain statistical pattern. Where did the LLM go wrong? What were the steps taken to make that decision? Who can you appeal to? Nobody. AI bureaucracy would just keep chugging along, making decisions based on prejudices and patterns it finds but doesn't feel.

    Rainer Mühlhoff makes some compelling arguments in trying to warn people of the dangers of an AI bureaucracy/state.

  • I'm starting to think that when non-experts believe a job will be easy to automate with AI, it usually has hidden elements which they don't understand and which make automating it almost impossible.

    Meanwhile, there are all these intellectual jobs which are hard for humans to do, so we assume they're just hard in general. Look closer, though, and many don't involve human social interaction, only require a small amount of good taste, and don't have any physical component.

  • "...and no one would feel the difference" does speak to the inadequcy of bureaucracy and government execution. Maybe we wouldn't notice the difference with our interactions with bureaucracy and government, but fairly certain we'd notice the jobs market being flooded with Golgafrincham's cast-offs.

    • > "...and no one would feel the difference" does speak to the inadequcy of bureaucracy and government execution.

      Well, the attempt to claim that speaks to something, but the claim doesn't really, because it's not true.

      Let's not even try to get people to think about people who are not them, people who are in need, people with disabled children, whatever. I don't know about the US because it has very few spaces where people actually live together like humans would, but for the majority of the world, at least in major cities: nevermind healthcare or pensions and whatnot, just consider garbage disposal, and maintenance of plumbing and sewer system, the electric grid, and lots of other "small" things like that. The shit we take for granted and corporations moan about because it cuts into their profits and reduces the costs they can externalize slightly. Regulations that say they can't just put saw dust and some heroin in food, that type of thing. That came to be because that's the type of shit they just could not stop doing.

      If you could quicksave and experience that just for yourself, without fucking life up really badly for everyone else and for decades, you totally should. I don't think most people who talk this stuff from myopic bubbles would last even a week. Because they don't think so well, we know this from the arguments, and are not likeable, we know this from how they don't consider other people. So to me that's absolute bottom of the food chain energy talking about the Ark B. Pure, pristine, unadulterated projection.

  • The reason for the existence of bloated bureaucracy is political will not the technical inability to automate processes before the advent of the current wave of AI.

  • Still haven't seen anything we weren't able to do before. Faster maybe, but still rehashing everything humanity has achieved.

  • The US government employees around 3m people, I'm pretty sure 2.7m people losing their jobs would feel the difference.

  • > we could automate 90% bureaucracy and government jobs and no one would feel the difference.

    This is really naïve in the long run, since you ultimately cannot solve social problems with technical solutions.

    It's always techies that fail to realize the second / third and forth order of events when this level of disruption is measured by the number of mass layoffs you can do in each quarter.

  • Why would you start with literally the only thing keeping you alive?

    Automate corporate bullshit. Keep your hands off the government. They are literally the only ones incentivized to not use you as toilet paper.

  • AI is so useful they have to subsidize it with trillions of dollars while having no near term profit. AI is so useful that you have to threaten workers in order for them to use the tools.

    I'm sorry but all of this is to be determined but if the present is any indicator LLMs tend to make things distinctly worse, not better. Any areas of "potential" still rely on massive amounts of manual human labor, hardly a trillion dollar industry.

    "Useful" in the sense of cheap parlor tricks, useful in the real sense that it enables mass surveillance on the cheap; but actually useless for the material lives of people around the world.

    I'm sure it's great if you're a rich tech bro.

    • Conflating useful and profitable is a strawman you've created yourself. There are plenty of issues with AI but that's a weird hill to stand on.

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    • I made one language learning app with a top end LLM backend and at first I thought it was magic. But as I and other people used it more I realized:

      - This thing is very consistently lying and misleading people. Do I want to introduce more deception and confusion into the world?

      - people don't actually want to use this.

      - I don't actually want to use this.

      - Something about this feels wrong.

      I dropped it. I have another couple of big language learning projects made with 100% human blood sweat and tears, long projects over many years. Zero LLMs or voice models used for anything. Those continue to grow and are loved, and I feel great about them.

    • Railroads had enormous subsidies, too. This is how infrastructure is built, even in "capitalist" economies because it operates at the level of national security. Even to this day, passenger rail is not profitable, although freight is very profitable. So it wouldn't be surprising if "passenger" AI remains unprofitable, while "freight" AI becomes very profitable.

      Pretty bold statement to say it's useless for most people outside of tech. Almost every "normal" person I know including my in-laws are using it regularly. It's becoming the go-to for asking questions rather than Google, Bing, etc.

      And the privacy battle was lost 25 years ago. People don't really care if corporations know about their search history (Google), or their private lives (Facebook). You're beating a dead horse there.

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