Comment by ClumsyPilot

This is a basic ontological error, author conflates reliability and suitability

>> If a website uses fancy new browser features and works for 98% of the population

>> If an employer pays their employees 98% of the times, I definitely wouldn’t want to work there

Are you sure about that? 2% of the population has no bank account, will your employer agree to pay in cash?

These are different scenarios -> your employer likely cannot pay some percentage of the population; but that’s not the same as the process randomly failing (which may be worse or better depending in some cases)