Comment by 27183
6 hours ago
The same thing happens much lower down the ladder: when you ask customers if they care about most of the things managers (or engineers) think customers care about, they don't.
6 hours ago
The same thing happens much lower down the ladder: when you ask customers if they care about most of the things managers (or engineers) think customers care about, they don't.
The same thing is how a law about "if you hack someone we might arrest you" ends up causing internet providers to shut down a connection upon a single errant packet.
I had a $400/month server turned off because of a single failed TCP connection to the wrong address which ended up on an abuse database. If they'd gone to a court they would've been laughed out of it, but the provider's upstream's upstream's upstream wants to avoid court (even though that wouldn't happen), and so every step in that chain gets more paranoid about upsetting the previous link until then a typo in an address gets your server turned off until you reply to your server host.