Comment by grishka
3 days ago
> they told me to go to the website for my issue.
And this sort of attitude is exactly what needs to change.
3 days ago
> they told me to go to the website for my issue.
And this sort of attitude is exactly what needs to change.
I agree!
But what's Grandma supposed to do in the meantime?
Tell them she doesn't own any devices that could connect to the internet. I'm sure they'll figure something out. They have to have procedures for this sort of thing.
> They have to have procedures for this sort of thing.
"Sorry, try somewhere else" is the procedure.
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