The company has a lot more to lose from pilots taking risks than from angry passengers who missed their meetings.
Everything done to and in an airplane is recorded, there are standard procedures for emergency situations, which pilots are expected to follow, and if the pilot didn't, he needs a really good reason, and avoiding passengers suing the company for compensation is not a good reason. We may be taking criminal charges here, this is one of the few cases where high ranking officials can go to prison, in addition to fines big enough to bankrupt the company. This is serious business, and the reason why aviation is so safe despite the risks inherent to flying.
Safety, and in particular compliance with safety regulations is non-negotiable. And you will notice that even the shittiest airlines (including Spirit) have a safety record on par with the best. It is just too risky to try to save money here.
They failed to uphold their end of the contract and caused OP to experience damages.
Poor op. /s
This is the kind of attitude that puts pressure on airlines and thus pilots to fly even when situation is dubious.
The company has a lot more to lose from pilots taking risks than from angry passengers who missed their meetings.
Everything done to and in an airplane is recorded, there are standard procedures for emergency situations, which pilots are expected to follow, and if the pilot didn't, he needs a really good reason, and avoiding passengers suing the company for compensation is not a good reason. We may be taking criminal charges here, this is one of the few cases where high ranking officials can go to prison, in addition to fines big enough to bankrupt the company. This is serious business, and the reason why aviation is so safe despite the risks inherent to flying.
Safety, and in particular compliance with safety regulations is non-negotiable. And you will notice that even the shittiest airlines (including Spirit) have a safety record on par with the best. It is just too risky to try to save money here.
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Poor billion dollar airline.
They can carry insurance or spend the correct amount on maintenance so this doesn't happen.
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