Comment by SoftTalker

19 hours ago

Well,,, OK?

If I buy a lot of Scott toilet tissue, I'm happy to get a discount on Scott toilet tissue.

Though mostly, the discounts I use are already posted on the shelf, I just need to "clip" an e-coupon in the app to get it.

They do send me emails and even postal mails with coupons too, but those all go in the trash.

It's the opposite in my market and with my store.

I never get coupons for what I actually buy, I only get coupons for things I don't buy. Those things are sometimes related, but if I wanted the other brand, I'd already be buying the other brand.

  • Depending on the retailer, they may have little say in what goes on sale. I work for a retailer and 98% of our promotions are based on what our distributors and producers offer us, whether it directly says manufacturer coupon or whether we handle the discount after the fact as a scan-back/credit.

It's not really a "Well, OK?" situation.

The local supermarket chain near me has more or less done away with normal low prices on the shelves. If you want anything resembling a deal, you get to deal with their shit-tier quality app plus other friction inducting time wasting crap like "clipping" digital coupons. Plus opting in to all the associated tracking the app does in order to use it.

They effective raised prices 10-20% for the entire store and then the only way to get a deal is use the app. This is only currently slight hyperbole - every month it rolls out more and more in this direction.

This way they can tell regulators "we only give discounts in a discriminatory manner! We don't raise prices!" when the time comes.

With any luck a judge will see right through that unmitigated bullshit, but I'm not going to hold my breath.

  • Requiring the app also disadvantages the elderly, particularly with dementia, who can't operate a smartphone. In theory, the cashier is supposed to allow anyone to access the discount on request but, in practice, I've seen them get rather unfriendly, even to the elderly, when they have to go through the process of manually punching in the discount.

  • This predates the 'Apps' by a good margin. Safeway used to do this a decade (or more?) ago. All the prices in shelves are artificially jacked up. Only if you use their 'card' you got real prices at checkout.

    I refused to get their card and stopped shopping there.

> If I buy a lot of Scott toilet tissue, I'm happy to get a discount on Scott toilet tissue.

Don't expect discounts on what you buy often. They know they have you hooked on those already and they'll drive up the price on those items (for you) the minute they can. They'll give discounts on brands you don't buy to entice you to switch (if those other brands pay them enough to do it). These surveillance pricing systems are not for your benefit. They aren't there to save you money. They only exist to take more of your money away from you.

is that still ok when you're paying more because you don't shop as much as the people who live in the wealthier part of town? or what if you get fewer discounts for being male?