Comment by aeturnum

18 hours ago

Gotcha - then I think you are misreading my 2nd post - directing consumers away from psudo-scam products is "reversing" the understanding. Not assuming everyone wants one perfect product, but realizing that almost everyone wants to avoid known bad products. A bare bones $100 air fryer is good value.

> I really don't know where you think I implied that

When you said "What you perceive to be "good value" might be "overpaying for useless features" to someone else." you implied that there was no knowable standard for good value. I articulated that idea to an absurd degree in suggesting that you were saying some people would be happy to be scammed - which might be true if good value is impossible to understand objectively.

It's possible we're not on the same page on what you meant, but after your clarifying, it still requires defining what a "bad product" is, and that's not as easy as it feels like you're suggesting. A cheap product can be both good value and a bad product, depending on the type of product/intended use/customer expectations/etc. But it's up to the customer to decide that.

The main point I'm trying to make there is that customers are unpredictable (and irrational) and they have autonomy, and they need to bear at least some responsibility in making sure what they are buying meets their needs/wants, regardless of what Amazon was paid to suggest to them. This is true everywhere, like at a grocery store - it would be a silly article if it complained about more expensive or store-brand products being placed at eye-level when a "better deal" might be 3 shelves down. That's essentially what Amazon is doing and what the complaint is.

> you implied that there was no knowable standard for good value

This is something I stand by (see above), but you would have to take it to an absurd extreme to conclude that it means I think people are happy being scammed.

Being scammed on Amazon a separate problem, with other avenues of recourse (filing complaints directly to Amazon/requesting refunds, legal system for counterfeits or misleading advertising, etc.), and Amazon is financially incentivized to avoid it to keep customers happy/returning.

  • It's not that unknowable. When a customer makes a deliberate tradeoff that's fine. But some products are strictly worse than others. You can build a pareto front out of features and price and see which products are near it and which are way behind.