Comment by rbanffy
3 hours ago
If 150,000+ organisations were caught by surprise, I would say it’s clear whatever communication they had was not adequate.
Organisations that didn’t have an off-boarding option (do nothing, pay the minimum, I’ll deal with it) selected should receive monthly reminders, then every 2 weeks (to multiple people), and one per week until a VERY alarming one the week before. And, of course, have all systems shut down and the data archived for a grace period.
I hope they sue Microsoft for what seems neglect.
I think we should take the headline claim that "over 170k nonprofits lost all their data" with a huge grain of salt.
As far as I can tell, the only source for that claim is:
> And he later learned he wasn’t alone, when another company service representative called the very next day and told him that roughly 171,000 small nongovernmental organizations “lost everything” in their OneDrive accounts.
So a second hand account of remarks said over the phone by a low level employee/contractor.
That's an interesting data point to follow up on, but using a single indirectly relayed statement to make such a substantial claim doesn't seem consistent with journalistic standards.
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