Comment by freetime2

12 hours ago

Coke ON Pay uses an app that automatically pairs with the machine when you open it [1]. It’s pretty quick and takes less than 30 seconds once you set it up.

I think you might be referring to QR de Kessai [2], which was introduced in 2023 and is targeted more at inbound international tourists who don’t want to download the app and may not have an E-Money card. Basically they aim to support to support the widest possible audience - at the cost of a slow/clumsy experience. These machines should also accept payment via the faster Coke ON app method and often have E-Money tap-to-pay options too.

From that perspective it kinda sorta makes sense. But yeah I wouldn’t bother with it unless I was dying of thirst and I had no cash or other payment options available.

[1] https://szabo.jp/2021/05/16/coke-on/

[2] https://en.ccbji.co.jp/business/installation/qr-de-kessai/

So they turned a couple of millisecond operation to a 30 second operation?

  • 30 seconds is the complete user flow to open the app, select a drink, approve payment with face id, and dispense the drink. Maybe a few seconds longer in the end than paying with Suica, but pretty negligible.

    And a lot of coke machines in train stations, service areas, etc also accept Suica if you prefer (but then you don't get the stamps).

    Typically the machines I see which only accept the Coke ON app are in more rural areas that traditionally would have only accepted cash. And I much prefer the app to cash.