Comment by samcrawford

5 days ago

I switched from Spotify to Amazon Music about 9 months ago, and cancelled Spotify Premium as a result (due to price, not bugs). Amazon Music is so much worse.

1. If you have no connectivity, the app will frequently get stuck in the offline state, playing the spinner indefinitely, even after connectivity has returned. I had similar issues on Spotify, but Amazon Music is so much worse. 2. I had Amazon Music eat my entire cellular plan's data monthly allowance in a day, after it seemingly got stuck in a loop trying to download the same podcast again and again. The podcast is unplayable when it gets in this state, even on perfect Wi-Fi, it just never starts playback. This has happened twice now (incidentally on the same podcast, but different episodes), even after deleting and reinstalling the app entirely.

The second bug is a deal breaker, so I've gone back to Spotify.

6 comments

samcrawford

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schnevets  5 days ago

I canceled Spotify a few months ago have been using a free Amazon music trial. It's staggering how the Amazon interface is just worse in every single way.

Concurrent to this streaming evaluation, I inherited a Sonos system and by the gods is that app pitiful! You would think the premium sound solution that is supposed to "just work" would prioritize UI.

dominotw  5 days ago

apple music is good if you dont need it to be feature packed.

best value for money if you use youtube is youtube music app that you get from youtube premium.

shellwizard  5 days ago

Have they replicated 1:1 Spotify's UX in Amazon music finally? I was a user 7 years ago and their Android app back then sucked, big time.

psygn89  5 days ago

I mean, Amazon just sucks in general when it comes to design. I don't understand why Amazon videos (or whatever their purchased streaming app is) doesn't even queue up sequential movies automatically. It'll play the first Harry Potter movie, then skip to the third, fourth, and then the second, etc. It's not just HP , either.

unfocused  5 days ago

I switched from Amazon music after many years to Spotify, as Amazon's App was just terrible. Never worked well offline in my watch or phone (Apple).

I only went to Spotify because my kids wanted it. The integration for Spotify is still very good, compared to Amazon Music.