Comment by azarai
1 day ago
Trust is not "marketing materials". Folks trust that you keep those promises, that their code ist safe. Your product is trust, not the application. Code and application are just the vehicle to deliver that.
1 day ago
Trust is not "marketing materials". Folks trust that you keep those promises, that their code ist safe. Your product is trust, not the application. Code and application are just the vehicle to deliver that.
I'm very much aware of that and I've put all my effort into making the application trustworthy first. That means: Not a single byte must ever get lost. Since the website wasn't updated for the general public when it hit HN, these trust signals (e.g. privacy policy, ToS, info on business model) are/were missing. Sorry about that!
You don’t have to have all of that material published and polished before you turn your website live. It literally is stuff that belongs on your marketing Wordpress static site or whatever.
If the founder had done a big b2b ad blitz without that stuff, sure, some griping might be warranted. But this isn’t that: some fledgling product website went viral-ish in HN and you’re complaining about the digital equivalent of the paint not being dry.
"Why don't the elevators work in this under construction building?!"