Comment by sandeepkd

So looks like you pay AI to resolve incidents and then pay money and time for engineers to get training on synthetic incident resolutions.

The comparison with Pilots is bit disjoint one cause the domain varies a lot for every company and product. Coming up with synthetic simulations within every domain is like paying money twice for the same thing, why not let the engineers to handle the real incidents in the first place itself. In fact why not spend some more thought into building better systems.