Comment by jarco
5 hours ago
I tried them with our small company. They seem ... young. Support on discord is not something I can sell to our owners. We sent a ticket that activating some of their services instantly caused bad bots to scan our site, and never got a decent reply on that. Their attitude does not inspire confidence and for that reason we scrapped them as an option. Never actually found a good European option besides them, which is sad.
> We sent a ticket that activating some of their services instantly caused bad bots to scan our site
You assigned a new https certificate around that time, didn't you? Those are public now and will cause an immediate scan.
There is a normal support ticket system not on Discord, which they loudly advertise for having a very good response time. The Discord server is not the primary support method
In my case, the claim was justified. Got a technical response answering my question in detail after half an hour or so.
That's also my experience. I did have a few instances of 'random requests failing' they couldn't really diagnose back when they were new; but that was just amazon dropping request in the end
Service has been great, prices like 10% of cloudflare too once you get the real pricing :P
Like, the bad bots you see when they get an https cert issued and it becomes visible in the public logs, or something else?
Agree discord sucks.