Comment by saghm

I don't totally disagree with you, but although I loathe the "public companies are legally required to maximize profits above all else" meme, I do think that it's where to companies tend to end to in the absence of other factors, and those other factors tend to be fairly rare for public companies. That's why I view the solution to a company causing more harm to be regulation; the alternative is just trusting them to do better and self-police, which seems like a poor strategy if you already think that a company is causing harm and not doing anything about it.

Obviously people will disagree with how much harm is enough to be worth regulating, and I'm not trying to make a claim here about whether it's necessary for what we're talking about around search results. My point is that the fact that public companies can theoretically put social good above profits doesn't really change the fact that in practice few do, and the common pattern is worth taking into account.