Comment by cube00
1 day ago
>The fact that we're allowing companies to get away with bullshit like this is ludicrous to me.
If they decide to not reply it becomes much more resource consuming to go down the legal road.
I had this with DoorDash, even if you call they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.
This isn't laissez faire. Along with useless binding arbitration they precisely lobbied for a marketplace devoid of consumer protections or redress channels. We now live in an age of strict Non-liability.
This is why after 2 good faith attempts, I just report them to the government. It turns out when you report a car insurance company to the state regulatory body, you suddenly know how to contact you. Nope, to bad. Deal with the government. Felt sweet to get a check in the mail from the IRS after resolution.
That was the most recent time, but I've done it a couple of times. I do everything digitally, so it's always easy to prove my case.
Land line telephone accounts: regulated
Cell phone accounts: no regulatory oversight
This pattern of deregulated modernization isn't just a pattern. It's a scandal.