Comment by minimeow

Valid except for the issue that the live authenticity was part what Apple's culture and cult following attractive to many of the power-users and creatives that made the brand gain enormous value.

Playing it safe with media-trained MBA-centric thinking to avoid volatility works on one level if that's the KPI you're monitoring but it doesn't track the invisible damage done to the brand. Apple is at real risk of becoming a stagnant, Microsoft-like behemoth to the very users that made it cool and that can turn into an exodus that pummels the stock by more than 5-15% for a few weeks and would be much harder to fix.

Ternus hasn't impressed me so far - he's a safe choice and the iPhone Duo is a safe level of innovation alongside the predictable spec bumps to the regular phones and watches. Macbook Neo devalued the brand permanently despite its popularity it kills hardware margins and shows Apple is looking to move all its customers to recurring revenue models using the cloud such that low margin hardware is no longer a problem as it provides a ramp for more customers to the cloud. However that model is now being pushed by Apple like cocaine yet the tech-savvy creatives and heavy weight tech users want something not that. Apple's success or failure medium to long term depends on them not losing relevance to those demographics or the brand value will drop way way way more than 15% for way longer.

I'd say a big part of the problem too is the culture that developed at Apple after they moved into their new Giant Ivory Sphincter HQ building. It's isolated the company from users and allows their internal culture to disconnect from the real world. Such a shame as the HQ could have really been awesome.