Comment by Frieren

> the responsibility is sufficiently diluted that it's impossible to charge anyone in particular.

Was not that the goal when companies started using AI for their customer support? Be able to say anything without legal repercussions...

But then this happened: https://www.bbc.com/travel/article/20240222-air-canada-chatb...

And support chatbot got a reality cold shower.

The law will find a way to charge people in particular. Sadly will start with the less powerful in the chain before it actually acts on the people that can actually change things.