Comment by dghlsakjg
11 hours ago
Something to be said for places like Costco that has an absurdly generous return policy (are they the only major retailer left that does this? REI used to, but they got rid of it).
I believe Costco requires their vendors to eat the return if they want to remain a vendor. Doesn't meant that Costco is immune to bad products, but it severely punishes vendors that sell garbage and protects customers.
I'm not sure that is such a strong signal. The minimum return policy by law in EU is 14 days. IKEA has a one year open box return policy. I would not argue that modern IKEA is high quality.
I'm also sure I have seen other stores with a 1 year return policy, though I can't remember which ones off the top of my head.
(That is "return undamaged working product" return policy, not warranty policy. Exceptions apply to perishables, underwear, etc. At least here in EU they are different. Warranty is, depending on product category, typically 3 months, one year or two year minimum by law.)
> The minimum return policy by law in EU is 14 days.
I do not think that is true for stuff being bought directly in a physical store. The policy is for online purchases.