Comment by mattmaroon
9 hours ago
Not disagreeing because I don’t know anything about this particular situation, but I think if you look at any company’s support discord, you will find that they don’t give a shit because of the sample bias. People whose problems they solved. Don’t end up there.
Only if the support discord isn't actually for support and just for venting, which seems to be the case for Cloudflare's.
Discord is a much better app for venting than support.