Comment by pixl97
7 hours ago
It is not a low grade risk at all, these represent extreme health risks to the customer.
It may be some time before staff notices a unit is heating up. And if customers aren't paying attention and grab something biologically fragile like milk they could get food poisoning that could hospitalize you for days.
Food needs to be at room temperature for 8 hours before it’s considered spoiled. These are refrigerated products, surrounded by tons of thermal mass (other products) in often enclosed or highly efficient spaces. You’d need people to not notice that every single package they touch in the freezer is literally room temp for a full workday before this starts causing mass poisoning. Not sure that’s reasonable.