I had a surgery denied this year by an American insurance company that almost definitely was using AI to make the prior authorization determination. I don't know how else I can explain the company's refusal to allow the surgeon to discuss the case with their medical director.
I had a surgery denied this year by an American insurance company that almost definitely was using AI to make the prior authorization determination. I don't know how else I can explain the company's refusal to allow the surgeon to discuss the case with their medical director.
More or less: https://www.propublica.org/article/unitedhealth-mental-healt...