Comment by tinuviel

16 days ago

Whatever is needed to prevent fraud perpetuated on their platforms.

>Whatever is needed

Someone made a fake account -> we need "Whatever is needed" to make creating fake accounts harder is exactly the wrong way of thinking about it. It's the same kneejerk reaction that got us PATRIOT act and TSA after 9/11.

https://www.bitsaboutmoney.com/archive/optimal-amount-of-fra...

Or if you're more swayed by social justice, all these onerous checks also makes it harder for "unbanked"/"underbanked" people access to the financial system, which has real harms for them.

  • The person who is now facing charges for a crime she did not commit is experiencing ‘real harm’.

    Absolutely shameful to defend a b$ company that doesn’t not have adequate protections to prevent this from happening. Imagine this happening to you or your own - whisked away and locked up for a month for the crime of losing your wallet and getting your identity stolen.

    • >Imagine this happening to you or your own - whisked away and locked up for a month for the crime of losing your wallet and getting your identity stolen.

      You know what's worse than sitting in jail for a few days? Dying or losing a loved one from 9/11. So you better get used to more federal agents scanning your communications and more TSA groping you at the airport. No cost is too great to prevent losing a loved one to terrorist attacks!

      /s

      3 replies →

The optimal amount of fraud is non-zero.

This statement is obvious to anyone who has any experience dealing with fraud, but shocking if you haven’t thought much about it.

It’s actually impossible to completely prevent fraud on a platform because there are so many variations of fraud that can’t be prevented up front.

They could demand in-person DNA samples to open an account and there would still be some fraud.

  • The simple fact is that you can't just open an app and then let it destroy the lives of people with absolutely no connection to it. The company itself must be responsible. Saying "the optimal amount of fraud is non-zero" is only acceptable if the cost of that "non-zero" amount is borne by the company itself; otherwise the result is plainly misaligned incentives.

    • >The simple fact is that you can't just open an app and then let it destroy the lives of people with absolutely no connection to it.

      Wait till you realize how 911 aka "swatting" works.

      >The company itself must be responsible.

      So in the swatting case should we blame Verizon for allowing the call to be placed in the first place?

      1 reply →

  • You're the second person who doesn't seem to realize that fraud prevention requires proper actions before and after fraud is detected/suspected. Failing to react properly on fraud protects the fraudsters - like CashApp has done - and makes the platform a magnet for fraud.

    CashApp failed to investigate and provide vital information to victim while she was being investigated - they did that too late only after they were compelled to do so by the court and lawyers, creating a very hard situation for the victim and allowing the fraudsters to cover their tracks.

  • The optimal amount is zero, but the realistic amount is non-zero.

    • Zero fraud is non-optimal because the effort required to achieve it would make transacting impossible.

      I suppose I should have spelled it out, given that so many people didn't get it.

      It would be like declaring that the optimal number of vehicle deaths is zero, but then not realizing that the only way to achieve that is to make sure nobody can drive. When faced with the realities, everyone backs off and acknowledges that some risk is necessary

      4 replies →

Say goodbye to being able to pay for anything by credit card unless accompanied by valid state ID, passport. and iris scan.

They would probably have to send out an agent to your house to live with you and watch you make every transaction to ensure it’s legitimate.

And, even then, you might lie to the agent or maybe strike up a deal or something so… even that wouldn’t work.

The ideal number of fraud is not zero, if it was zero we would either be living in a dystopian novel or not using the service at all.