Comment by nomel

15 hours ago

The big tech companies are getting old. I think it's a fundamental rule that the competence and effectiveness of an org must fall, over time, driven by the fact that a person will more readily hire someone they can understand than someone that is more intelligent/competent/effective. This causes a slow degradation.

I also think there's been a drastic shift in the working culture of tech/engineering spaces, in general, over the last 15 years. From my experience, it's definitely drifted away from a bunch of nerds solving problems to something more towards emotional/personal/politics. I recently saw someone cry when a person very kindly asked them to explain a discrepancy. "Back in my day" people would just state facts, point out flaws, and argue a bit, and have fun doing it, for better or worse.

Maybe I'm just lucky but I have a few gen Z coworkers and they are probably more often than not the voice of reason in our org (start up with 8 engineers). I think if an employee can't handle simple constructive criticism or clarifications maybe they should not be employed.

I did used to work for a consulting firm about a decade ago, and I was leading a staff augmentation project with another company and I was once chastised for saying "hey guys" in a chat because there were women in the group. I was encouraged to use "y'all" but not wanting to sound like I was from the south, I just used "peeps" which was somehow okay.

I'm all for inclusive language but I thought that was a bridge too far.

  • A coworker was asked in a meeting how he was holding up after pulling an epic two day sprint to deliver a project that saved our butts. He replied “I felt like jumping out of a window.”

    Someone reported him for not warning the room about suicidal ideation before saying it and not considering that it might be triggering. He was actually reprimanded.

    Unfortunately typical of the place. I left soon after.

    • That's wild! I wonder how far I could get at a place like that by saying random things trigger me, like "don't call it a sprint because I once tripped and broke a tooth while sprinting" or something like that. Make an entire organization change their jargon and use fun words like "this is our two week adventure!"

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    • If that was how they treated top performers, I'd hope you had quite a bit of company on the way out.

  • Reminds me of that one time my partner mentioned "Latino" in a meeting, referring to people from Central and South America in broad terms (this was a marketing meeting, where customers are naturally grouped together along various dimensions).

    She was told to not use "Latino"; but to use "LatinX" instead. What hurt more was the implication that she was being insensitive.

    When I learned of it, I asked my Mexican friends which one they preferred. None of them had heard of "LatinX" and were as confused as I was.

    • “Latinx” is weird because it seems to have arisen from a set of privileged English speakers deciding that poor downtrodden Latinas were being hurt by a word they never complained about and pushing this as the “appropriate” word. It’s so clearly not born of the Latino community because that’s not the construction they would use.

      I remember reading about some similar thing with French and the French president’s wife responding that the language was beautiful the way it was and they don’t need outsiders telling them how to gender (or not) their words.

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    • Latinx appears to be on the way out now as well, to be replaced by Latine, for exactly the situation you described. "Latinx" didn't come out of the broader community of native speakers, and was seemingly rejected due to that fact.

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    • I was born in Peru and I absolutely abhor the word "LatinX". I assume people meant well, but ironically, it exhibits the "we Americans known better than you" attitude that liberals usually avoid.

    • No one has been saying LatinX for years. Why the anti-lib propaganda from 2022? Are y'all really that desperate to connect with folks?

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  • > I think if an employee can't handle simple constructive criticism or clarifications maybe they should not be employed.

    and then

    > I was encouraged to use "y'all" [..] I thought that was a bridge too far.

    I wonder if there might be a small bias on your part. The criticism you deem constructive everyone shall endure, but the other criticism you deem a bridge too far you yourself shall not endure.

    • The original story about not handling criticism well was someone crying after a kind question, not merely saying something was a bridge too far. (FWIW if I saw someone cry once, I would consider it might be a one-off due to stress at home etc, not necessarily a constant personality trait I'll have to deal with regularly.)

    • There’s a difference between feedback regarding your work and language policing something like “you guys” which some people have just suddenly decided is offensive as of 2016 or so because I guess we’ve already solved the rest of sexism.

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    • Because he was saying “hey guys “ naturally without thinking twice.

      Now you make him think twice about what he’s saying, of course he’s going to nitpick everything.

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    • There's probably bias on my part. But I didn't cry about the criticism as the person I was replying to mentioned. Technically I abided by the criticism. I didn't agree, but I liked having the social capital with my employer more than I cared about how I felt about the policing. It's all just words in the end, I just thought it was nitpicky.

    • You appear to be German so I will assume you lack the cultural context to understand why these two things are not comparable. Asking someone born outside of the deep south to refer to a group of people as “y’all” is so absurd my immediate assumption would be that my coworker was playing a joke on me.

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    • The difference being that telling someone they are not allowed to use "guys" is not a valid criticism. It's just someone being a bully and trying to language-police others.

    • Somehow you missed: Not all critiques are equally valid or valid at all.

      and then

      Somehow you missed: They did deal with it. The one they criticized did not.

  • Both of these issues come because our ancestors messed up changing the language.

    Centuries ago, "thou" was singular second person and "you" was plural second person.

    "Thou" got abandoned and "you" lost its original meaning to replace "thou" as the new singular second person.

    "You guys" or "y'all" are simply attempts to re-introduce a needed pronoun.

    • IIRC "you" was also the formal second person pronoun (like usted in Spanish or vous in French).

      I think it's all just normal evolution of language. I actually think it's kinda neat how different English-speaking subcultures found different ways to reintroduce the pronoun.

  • Odd, the dictionary definition (here: webster's) is literally:

    > guy: (...) person —used in plural to refer to the members of a group regardless of sex

  • If we want to trace back the etymology of the term "guy" we would unearth some interesting facts. The most infamous "Guy" of the 17th century is Guy Fawkes, would-be Catholic terrorist.

    https://en.wikipedia.org/wiki/Guy_Fawkes

    Guy Fawkes is most notorious in the UK today as the progenitor of Guy Fawkes Night, where children solicit "a penny for the Guy?" and the funds raised ostensibly go to construct and burn a large straw effigy of Guy, in order to celebrate his defeat and the survival of the Parliament. He was executed, not by burning but by hanging, but nevertheless Guy Fawkes is the original Burning Man.

    Guy Fawkes Night was imported to the United States during our independence, and it became Pope Night, a night of mayhem and anti-Catholic vandalism and hooliganism. George Washington once told his military troops to knock it off with the Pope Night shenanigans, because it was alienating Canadians.

    So the term "guy" became genericized, beginning in Australia it seems, to refer to a grubby lower-class Catholic boy. After a few centuries of circulating in this way, it lost most of its derogatory connotation and became a generic way to refer to men or boys, and by extension, girls and women.

    I don't take offense at being called "guy", nor would I if I were female, and especially because today in the USA, it is so generic and inoffensive. Nobody recalls its sordid roots, even if Pope Night is making a resurgence around here.

    • > So the term "guy" became genericized, beginning in Australia it seems, to refer to a grubby lower-class Catholic boy.

      I'm sceptical of this alleged Australian connection. As far as I'm aware, the term started in England, spread to the US, and it is in the US that its usage really took off. In Australia, "guy"/"guys" as a term for a male or gender-neutral person was imported from the US in the second half of the 20th century.

  • > I'm all for inclusive language but I thought that was a bridge too far.

    Presumably you haven’t been living on “the other side” for a whole life. Try living decades in environments where you’re constantly devalued in little ways, and you too may grow to become resentful.

    Now, maybe you were chastised, or maybe you were just asked politely and interpreted it as a reprimand. I wasn’t there, I can’t say, all I have is your side. But let’s say the person did chastise you. They could probably have been more polite about it, but how many times have they been polite before with no results? That’s maybe not your fault, but you did unwillingly contribute to that person’s exasperation that day.

    All I’m saying is let’s have a little empathy towards others, even when they don’t have it towards us, because we all have days when we’re our best and days when we aren’t, and we don’t know what the other person is going through.

    Edit: I want to thank the downvoters for not letting me forget HN has turned into a cesspool and spending long here isn’t healthy. This is the website where calling other people subhuman and cheering for their extermination is upvoted (I’m not referring to the parent comment, but something I’ve seen more than once) and calling for empathy and union is downvoted. With such a backwards inhumane cheering squad, it’s no wonder tech companies are what they are.

  • The Gen Z and Alphas will save us. As a late Gen X, most of our cohorts were bogged down eating for boomers to die and are lost causes in big companies.

> From my experience, it's definitely drifted away from a bunch of nerds solving problems to something more towards emotional/personal/politics. I recently saw someone cry when a person very kindly asked them to explain a discrepancy. "Back in my day" people would just state facts, point out flaws, and argue a bit, and have fun doing it, for better or worse.

In the last few years, I ended up at a bigtech co through an acquisition, and had been someone who was a go-between for solving issues across teams by having a good understanding of everyone else's codebases, tests, build processes, deployment, infrastructure etc. This papered over the culture of siloed development, refusals to think beyond single services etc. I would submit tests and patches, along with tickets describing the bug, impact statement, fix, test coverage, risk, and make myself on-call or directly supervise deployment, etc.

Attempting to continue that in an org x25 larger was met with people firing off angry emails to executives saying their authority was being undermined and made to look bad, when long standing issues were made trivial and fixed by "someone they had never met before", and wherever they came from can they please go back to. I have no idea what a lot of these people were spending so long doing, their commit history was often full of changes that would make you go think "???". I guess it's lucrative to run out the clock year after year on a 180k package, attending meetings where you argue that things are difficult and lets meet again in 3 months? After becoming highly visible for bringing things to attention, I was offered a package to leave, I assume so they could go back to a culture of top down authority and silence.

  • > After becoming highly visible for bringing things to attention, I was offered a package to leave, I assume so they could go back to a culture of top down authority and silence.

    If we asked your coworkers to tell us what happened, would they say "he was easy to work with and so generous with their time by fixing issues all over the org"?

    Or would they say something completely different?

    • Being “easy to work with” is unfortunately often confused with supporting other people agendas. Rising what’s necessary even if it makes people uncomfortable doesn’t automatically make you an ass, but odds are it will make you one that doesn’t play ball.

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    • I actually have seen good coworkers get chopped down because they cared more about the system than others egos. It saddens me when management supports egos more than the product. It shows up years later to the customers.

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    • I had plenty of backing under the original org to operate that way, but acquisition restructuring often means managers at multiple levels exiting. When I was put on garden leave pending payout, several of my colleagues reached out distressed asking if they should be threatening to quit to force a reversal of the decision, or start looking for other work out of dissatisfaction, and others offered to provide references. I of course thanked them, but said they should look after their own interests as nothing was likely to change.

    • They would say something completely different and be wrong, most likely.

      If you've seen it you've seen it. If you haven't, it'll be tempting to interpret this as some kind of garbled or one sided story.

Getting big is the same as getting old. Getting big means that they lucked into getting a cash cow and a bureaucracy springs up to manage that cash cow, kind of a necessary evil, and also attracts opportunists who think they can make the cash cow bigger (and enrich themselves in the process). So the business starts bloating up with employees.

The last 12 years were largely the same, the last 3 were completely new.

Companies used to have elaborate processes for quality, reliability and all that and it flew out the window on day 2 of LLMs. So of course you'll find people who no longer are productive because the context is now being created for machines, not for humans.

Actually, I think there are areas of interest that come up in large companies. Microsoft started the equivalent of an FDE organization about 12 years ago. It was interesting to have the freedom to build and grow an organization from about 20 to 800 people. Working with customers and product teams to help get direct customer feedback to help evolve products was interesting. Now, 12 years later, FDEs are sort of the current buzzy role.

  • FDE allows execs to covertly circumvent their internal bureaucracy to ship faster. It will be interesting to see what execs make of that data.

    • I think it's a role that makes sense. Solution architects and pre-sales engineers are a role that has been sorta defined in the past. Working directly with customers gives much more market insight than PMs that don't actually ever talk to a customer.

I think you are on to something maybe. I also think there is a key part where Microsoft and others would hire people so nobody would. I know cases where people were hired and stayed on irrelevant or useless projects for years. Because of non compete agreements this means a good professional would stay few years out of the hands of the competition.

I think now LLMs might play a part of those dismissals but also I think those companies are embracing for thin cows season.

The record profits and etc are the last few for a while I am guessing. My guess they might have up to a year of positive numbers as consequence of deals and layoffs up to this moment.

I think at some point it will be clearer what are the real productivity gains of LLMs. My opinion is that there is a gain but we are already on the phase where there is a deceleration on the improvements and the costs have not yet caught up. The reason for this is the frequent change in the reporting of results. Now they hide the models, they hide the harnesses, they hide the results. They would not be doing that if they were 100% confident it was working perfectly. Also they have been putting too much effort on blocking other initiatives by hiring important researchers with no clear proposition on what they will be doing. One might argue that when you hire Karpathy you never know what he will might be doing anyway, but I digress. We also see some of the huge investment funds starting to switch strategies.

Unless there is no breakthrough, we might see LLMs results in a couple of years. The company I work for and others from friends I know have all started restrictions on costs. Some even started hiring people back.

My prediction is that the low AI cost per token era will end very soon when investors realise that the market is broken and they want their money back for leverage themselves or other businesses.

I even think this is why Elon Musk is merging all his companies. He might making himself artificially richer, but I think he is focusing his efforts to smart weapons and robots.

I think there will no way back to the inflation of people as in 2020/2021 but probably we are going back to early 2010s number.

I suspect there is still a good amount of shedding the defensive-hiring going on from the pre-AI, low interest, high growth inflation front-loading era. Now all that is crumbling, interest is rising, growth is contracting due to several factors, and AI is clearly crushing manpower demands. What do you do under these new circumstances with an excess of staff you largely hired as capacity and defensively?

It may be a bit controversial, but I believe the male tectonic shifts going in right now under our feet are also driving much of the shift regarding “immigration” because billionaires don’t need immigrants as much anymore and they’re also causing systemic problems in things like the housing market. In fact from what I’m hearing, there is concern that immigration is now becoming a potential cost due to the major changes in society rather than a profit center by scaling up marginal returns from every immigrant you can import by hook or crook, i.e., the more people you import, the more you can undermine salaries and increase revenues and thus, profits.

  • > they’re also causing systemic problems in things like the housing market

    The rest of your post sounded rational. This part doesn’t.

    Failure to build more units (NIMBY) and properties being held as investments (non-US nationals are significant in some markets) are the two causes I would point to. Of course every additional family that needs housing drives up the cost a little, but I really don’t think that can be responsible for the massive increases in housing valuation.

    • Depends on the market, Australia has a massive issues due to migration for a few reasons; the big one is that the rate of growth attempted means that the rate of public infrastructure build is also high. This is expensive, and since the migrants are not earning more than the naturals, the GDPpc is not growing to balance the increased cost of infrastructure.

      The other big issue is density is expensive; it costs much more to build an apartment at the 10th floor than a detached house. Combine that with density being inherently a bit shit, you get less quality and less housing for the money spent.

Part of what scares me about hold these companies are is how they've like the Titan Cronus been allowed to keep eating their children. There's so so much missing new blood that should be here, so many interesting medium sized companies that should be adapting, figuring out this new age, but so much of our talent and brainpool is locked up deep inside one of a handful of these massive techno-feudal empires.

  • The only thing I’m looking for from antitrust is a moratorium of a few companies from buying their competition.

> I think it's a fundamental rule that the competence and effectiveness of an org must fall, over time

IBM, GE... how many former American giants failed to evolve.

I go back to this article on the failure of US steel: https://www.construction-physics.com/p/no-inventions-no-inno...

  • Most giants in highly technological areas don’t evolve, almost by definition. They get to a point where they’re mature companies just operating an existing business, and that’s diametrically opposed to developing new businesses.

    Sure, they can spend money on R&D, but then they’re competing with every other new venture in the world - the only benefit they have is money, but collectively, everyone else has more money than they do.

    This is why when private equity takes over a mature business, they almost always shut down any R&D the company is doing. Silly mature business, that’s not the reason for your existence!

  • >IBM, GE... how many former American giants failed to evolve.

    "How many failed to evolve", on its own, is a bad metric for success, because it misses the how many new giants the US economy managed to create, which IMHO is the more important metric of a healthy economy.

    Companies are like people, the old ones die out and are replaced by new young ones, as it should be. Worst you can do is be like Europe where all you do is try to keep ancient dying companies on life support for the sake of "stability", instead of creating new ones to replace them, which is also a fitting metaphor for EU demographics where a third of the state's budget goes to keeping boomers pensions higher than the salary of average worker(in France).

It feels like tech overcorrected from allowing assholes to be assholes. To now having words and tone policed constantly.

  • Reminds me of when Douglas Crockford got removed as a keynote speaker because he made other people uncomfortable because he used the term "gonads" and also did a muscle flex when talking about WeakMap vs StrongMap.

    https://www.reddit.com/r/javascript/comments/50u77r/douglas_...

    • Those weren't the reasons. For example, you make it sound like he just used the word "gonads" once, but actually, he had an entire 39-minute presentation with multiple references to testicles.

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  • The assholes are still there. Complaining about language does nothing to get rid of the assholes. They're completely orthogonal activities.

    If you wanted to get rid of the assholes - incredibly difficult, because they take many forms - you'd have to reinvent corporate culture in the US to make it less extractive and performative and more substance-based and cooperative.

    • Politically correct language has a definite purpose. If nothing else, it can be used as a gauge of compliance and obedience. If you publish a list of politically-correct terminology, company-wide, and you make suggestions on how people can amend their language to be socially-acceptable, then you will find varying levels of compliance.

      The people who are loyal to the company, and believe in the mission, and obedient to the leadership, they are the ones most likely to amend their language and adopt the new terms. They will apologize for their mistakes and correct themselves. This will be looked upon with widespread favor.

      https://en.wikipedia.org/wiki/Missing_stair

      Others will not comply. Perhaps they are too old and set in their ways, or they just don't care about other people's feelings, or they are disobedient to the leadership already, and disloyal to the company. For whatever reason, they are the ones who will begin to distinguish themselves with language. When the rest of the company has adopted the acceptable terms, the Missing Stair people will be left behind. Then, they can simply be treated as Missing Stairs.

      The bad apples don't necessarily need to be fired or exiled. Simply having a way to distinguish them in a crowd is very helpful in any organization.

  • One person's over-correction is another person's "finally". Norms change; it's as reasonable for that to happen as it is to complain about it.

    • For some cases, but the industry has already swung back on some language like master branch.

> I recently saw someone cry when a person very kindly asked them to explain a discrepancy.

Perhaps what you perceived as someone being emotional was actually someone who spent a long time barely functioning due to things that have been happening in their life, and that small event just so happened to be a straw that broke the camel's back.

People around you are going through stuff. Everyone is. Someone's stuff is easy to carry, someone else's stuff isn't. "Back in the day" people also carried their burden with them. This is nothing new. Perhaps you never noticed because so far everyone you dealt with was great at masking, and desperately want to avoid having to see coworkers like you worsen their burden by doing what feels like kicking them while they are down.

  • I can’t tell if you’re trolling.

    Of course we should be compassionate, but anyone needs to be able to function enough so that they can internalise criticism and evolve.

My ass, latest gen is actually more open to criticism. Old gen people used to be bullies and dogmatic. I call your story bullshit.

> and have fun doing it, for better or worse

Like how "the boys" in engineering would made jokes about having sex with the female office manager in the middle of meetings. It was only a great time for certain people.