Comment by paxy
9 hours ago
Online reviews fall into two categories:
- I just received this product and tried it out. Here's what I like or dislike about it.
- I've been using this product for a while and have this big problem with it.
Set 1 will give you a decent set of opinions, but they won't be about reliability, because no one has had it for long enough.
Set 2 will be overwhelmingly negative, because people who are happy with a product aren't posting about it online long after they bought it.
I tried to make a "unicorn" review on AliExpress. IIRC you can only write a review in the first 30 or 90 days. Too bad because I was going to sell the praises of the thing.
What was the item?
Honestly, the first set is the replacement for department stores where you could go and experience the product for yourself. They try to solve the problem of the first impression you might get. For example, I have been in the market for an over-ear bluetooth headphone, and as a result started checking online reviews. There are a ton of audio review sites now that do lab acoustic testing, mic samples, write articles with details about dimensions, weight, build quality, materials used, head comfort, cup depth, clamping force, ANC performance, etc.
Extremely detailed and generally great testing. Though tbh, if you were in a department store with all the options in front of you, you would give them all a try and pick the one that you like the most. You can evaluate half of these variables for yourself in a moment by holding and trying it out. If you're an audiophile, then you would can have your music and give each a listen in the store and decide better than a curve graph.
I spent a ton of times reading all the reviews and narrowing down the options, but was still between 3 or 4. Ended up driving 45 minutes to the nearest bestbuy and they had a decent selection. It was amazing how quickly I eliminated options and ended up picking one I liked.