Comment by Liuser

On the other countering opinion, I am a generally happy customer of both parties for years now (I pay for dashpass). I think I’m probably one of their heavier users as I use both services multiple times per week.

Food generally arrives warm and if not, a quick heat up in the air fryer generally solves most things. Soup based noodles are generally packed separately that you need to prepare it at home anyway.

My main gripe is there is the general occasional missed small item (like sauces, a drink), which I do complain about in DD. I imagine DD does provide this feedback to restaurants because it has been trending better over time.