Comment by iamdbtoo
2 years ago
> We do want to set good examples and boundaries and have members practice this wherever possible, while of course being sensitive to ADHD accomodations.
I would include the accommodations in the policy, then. Right now, you have a strict policy with accommodations being hidden and handed out arbitrarily instead of making them default and transparent while the vast majority of your clients will require the accomodation.
I would also include the ability for the coach to notify the client they are currently missing the appointment. Time blindness is a very real thing and unless I stop everything I'm doing and stare at the Zoom screen there's a chance I will miss the appointment. I missed some doctor appointments this way, but if they had just texted or called me to break my hyperfocus, I would've hopped on the call right then.
Lastly, just seeing policies like this out in the wild would give me more confidence in the service you offer. Seeing the same policy that every other doctor has that ADHDers get "taxed" from all the time just makes me think you don't understand.
Good points. We will integrate this into the written policy.
And yes, we currently have a notification & text from the coach 30 minutes before appointment, and coach messages once they're in the appointment!
We also have a culture of being non-judgemental if someone misses or is late to an appointment. This is something several clients have cited as something refreshing and nice about Shimmer.
Mmm, yes. Totally understand. I think there's a few points I've noted today to better have our language to reflect our actual policies! Thank you for this.
Thank you for your ideas!