The case against social media is stronger than you think

21 hours ago (arachnemag.substack.com)

If you're a politician, you need people to vote for you. "Your" people will. Try not to alienate too much others so you can fish moderates and get to 50%.

If you're an "influencer" you need engagement. You can live off a 10% easily. And you need retention. So keep the message heated.

  • Hmm, I'm not sure the former holds true anymore. We're seeing societies getting far more polarised with some extreme rhetoric and and proposals coming from political parties, especially in places like the US and Western Europe.

    Kinda makes me wonder if politicians and political parties are fishing for engagement and focusing on the most extreme parts of their supporter base too.

  • We’ve succeeded to make people vote for the fight against global warming, which clearly says people have to reduce their lifestyle, so I think there can be enough audience to make this topic the platform of one party.

Part of me thinks that if the case against social media was stronger, it would not be being litigated on substack.

A lot of things suck right now. Social media definitely give us the ability to see that. Using your personal ideology to link correlations is not the same thing as finding causation.

There will be undoubtedly be some damaging aspects of social media, simply because it is large and complex. It would be highly unlikely that all those factors always aligned in the direction of good.

All too often a collection of cherry picked studies are presented in books targeting the worried public. It can build a public opinion that is at odds with the data. Some people write books just to express their ideas. Others like Jonathan Haidt seem to think that putting their efforts into convincing as many people as possible of their ideology is preferable to putting effort into demonstrating that their ideas are true. There is this growing notion that perception is reality, convince enough people and it is true.

I am prepared to accept aspects of social media are bad. Clearly identify why and how and perhaps we can make progress addressing each thing. Declaring it's all bad acts as a deterrent to removing faults. I become very sceptical when many disparate threads of the same thing seem to coincidentally turn out to be bad. That suggests either there is an underlying reason that has been left unstated and unproven or the information I have been presented with is selective.

  • > Part of me thinks that if the case against social media was stronger, it would not be being litigated on substack.

    It's litigated all over and has been for a decade.

    Australia for example has set an age limit of 16 to have social media. France 15. Schools or countries are trying various phone bans. There's research into it. There are whistleblowers telling about Facebook's own research they've suppressed as it would show some of their harm.

    Perhaps you spend too much time on social media?

    • You’re strengthening OP’s point instead of undermining it.

      The “some governments banned it for kids” argument is an appeal to authority, a logical fallacy.

      The actions of tech-reactionist leftist governments absolutely do not constitute sound science or evidence in this matter.

      And if you’re claiming the French government only makes government policy based on sound data, I will point you to their currently unraveling government over the mathematically impossible social pension scheme they’ve created.

      5 replies →

    • > set an age limit of 16 to have social media

      This just shows how futile it is. How do you actually stop someone from using social media? If a 15 year old signs up for Mastodon what is Australia going to do about it?

      2 replies →

  • I feel like regardless of all else, the fact of algorithmic curation is going to be bad, especially when it's contaminated by corporate and/or political interests.

    We have evolved to parse information as if its prevalence is controlled by how much people talk about it, how acceptable opinions are to voice, how others react to them. Algorithmic social media intrinsically destroy that. They change how information spreads, but not how we parse its spread.

    It's parasocial at best, and very possibly far worse at worst.

    • No doubt the specific algorithms used by social media companies are bad. But what is "non-algorithmic" curation?

      Chronological order: promotes spam, which will be mostly paid actors. Manual curation by "high-quality, trusted" curators: who are they, and how will they find content? Curation by friends and locals: this is probably an improvement over what we have now, but it's still dominated by friends and locals who are more outspoken and charismatic; moreover, it's hard to maintain, because curious people will try going outside their community, especially those who are outcasts.

      EDIT: Also, studies have shown people focus more on negative (https://en.wikipedia.org/wiki/Negativity_bias) and sensational (https://en.wikipedia.org/wiki/Salience_(neuroscience)#Salien...) things (and thus post/upvote/view them more), so an algorithm that doesn't explicitly push negativity and sensationalism may appear to.

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    • I have wondered if it's not algorithmic curation per-se that is the problem, but personalised algorithmic curation.

      When each person is receiving a personalised feed, there is a significant loss of common experience. You are not seeing what others are seeing and that creates a loss of a basis of communication.

      I have considered the possibility that the solution might be to enable many areas of curation but in each domain the thing people see is the same for everyone. In essence, subreddits. The problem then becomes the nature of the curators, subreddits show that human curators are also not ideal. Is there an opportunity for public algorithm curation. You subscribe to the algorithm itself and see the same thing as everyone else who subscribes sees. The curation is neutral (but will be subject to gaming, the fight against bad actors will be perpetual in all areas).

      I agree about the tendency for the prevalence of conversation to influence individuals, but I think it can be resisted. I don't think humans live their lives controlled by their base instincts, most learn to find a better way. It is part of why I do not like the idea of de-platforming. I found it quite instructional when Jon Stewart did an in-depth piece on trans issues. It made an extremely good argument, but it infuriated me to see a few days later so many people talking about how great it was because Jon agreed with them and he reaches so many people. They completely missed the point. The reason it was good is because it made a good case. This cynical "It's good if it reaches the conclusion we want and lots of people" is what is destroying us. Once you feel like it is not necessary to make your case, but just shout the loudest, you lose the ability to win over people who disagree because they don't like you shouting and you haven't made your case.

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    • Social media should be liable for the content that their automatic curation put forward. If a telecom company actively gives your number to scammers to call you up, they should not hide behind the argument that it is not them scamming you, but someone else. Applying regular anti-fraud and defamation laws will probably put an end to algorithmic curation.

  • It's increasingly discussed in traditional media too so let's toss out that first line glib dismissal.

    More and more people declaring it's net-negative is the first step towards changing anything. Academic "let's evaluate each individual point about it on its own merits" is not how this sort of thing finds political momentum.

    (Or we could argue that "social media" in the Facebook-era sense is just one part of a larger entity, "the internet," that we're singling out.)

    • > More and more people declaring it's net-negative is the first step towards changing anything.

      I accept that "net-negative" is a cultural shorthand, but I really wish we could go beyond it. I don't think people are suddenly looking at both sides of the equation and evaluating rationally that their social media interactions are net negative.

      I think what's happening is a change in the novelty of social media. That is, the the net value is changing. Originally, social media was fun and novel, but once that novelty wears away it's flat and lifeless. It's sort of abstractly interesting to discuss tech with likeminded people on HN, but once we get past the novelty, I don't know any of you. Behind the screen-names is a sea of un-identifiable faces that I have to assume are like-minded to have any interesting discussions with, but which are most certainly not like me at all. Its endless discussions with people who don't care.

      I think that's what you're seeing. A society caught up in the novelty, losing that naive enjoyment. Not a realization of met effects.

    • >It's increasingly discussed in traditional media too so let's toss out that first line glib dismissal.

      Traditional media is the absolute worst possible source for anything related to social media because of the extreme conflict of interest. Decentralised media is a fundamental threat to the business model of centralised media, so of course most of the coverage of social media in traditional media will be negative.

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    • "net-negative" sounds like a rigidly defined mathematically derived result but it's basically just a vibe that means "I hate social media more than I like it."

      4 replies →

    • What’a being discussed in the traditional media has no value anymore because it’s a dead medium, inhabited by dinosaurs.

    • I did not consider it a glib dismissal, and I would not consider traditional media an appropriate avenue to litigate this either. Trial by media is a term used to describe something that generally think shouldn't occur.

      The appropriate place to find out what is and isn't true is research. Do research, write papers, discuss results, resolve contradictions in findings, reach consensus.

      The media should not be deciding what is true, they should be reporting what they see. Importantly they should make clear that the existence of a thing is not the same thing as the prevalence of a thing.

      >Academic "let's evaluate each individual point about it on its own merits" is not how this sort of thing finds political momentum.

      I think much of my post was in effect saying that a good deal of the problem is the belief that building political momentum is more important than accuracy.

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  • I'm with you on the skepticism, but I also think the underlying point is worth acknowledging:

    Social media represents a step change in how we consume news about current events. No longer are there central sources relied on by huge swaths of the population. Institutions which could be held accountable as a whole and stood to lose from poor reporting. Previous behemoths like NYT, WaPo, Bloomberg are now comparatively niche and fighting for attention. This feels so obvious it's not necessary to litigate, but if someone has statistics to the contrary, I'll be happy to look deeper and re-evaluate.

    I agree, one should not immediately succumb to fear of the new. At the same time, science is slow by design. It takes years to construct, execute and report on proper controlled studies. Decades to iterate and solidify a holistic analysis. In the mean time, it seems naive to run forward headlong, assuming the safest outcome. We'll have raised a generation or two before we can possibly reach analytical confidence. Serious irreparable damage could be done far before we have a chance to prove it.

  • > I am prepared to accept aspects of social media are bad. Clearly identify why and how and perhaps we can make progress addressing each thing.

    Companies intentionally design social media to be as addictive as possible, which should be enough to declare them as bad. Should we also identify each chemical in a vape and address each one individually as well before banning them for children? I think such a ban for social media would probably be overkill, but it should not be controversial to ban phone use in school.

  • I don't think reasoning needs to be that complex. Addictive things are harmful, social media is design to be addictive (and is increasing). There is a correlation of higher addictiveness with harm. Children in particular are vulnerable for addictive things. So given the above, the expectation for social media which is highly addictive is that it would be highly harmful, unless there are clear reasons that it's not harmful.

  • The Nepalese just elected a govenment on Discord. Who says we can’t litigate on substack? Hell, it might be the future.

  • > I am prepared to accept aspects of social media are bad. Clearly identify why and how

    That has been done over and over again, but as long as law makers and regulators remain passive, nothing will improve.

  • There a lot of money in social media, literally hundreds of billions of dollars. I expect the case against it will continue to grow, like the case against cigarettes did.

    I will say this, and this is anecdotal, but other events this week have been an excellent case study in how fast misinformation (charitably) and lies (uncharitably) spread across social media, and how much social media does to amp up the anger and tone of people. When I open Twitter, or Facebook, or Instagram, or any of the smaller networks I see people baying for blood. Quite literally. But when I talk to my friends, or look at how people are acting in the street, I don't see that. I don't see the absolute frenzy that I see online.

    If social media turns up the anger that much, I don't think it's worth the cost.

    • >There a lot of money in social media, literally hundreds of billions of dollars. I expect the case against it will continue to grow, like the case against cigarettes did.

      I don't think it follows that something making money must do so by being harmful. I do think strong regulation should exist to prevent businesses from introducing harmful behaviours to maximise profits, but to justify that opinion I have to believe that there is an ability to be profitable and ethical simultaneously.

      >events this week have been an excellent case study in how fast misinformation (charitably) and lies (uncharitably) spread across social media

      On the other hand The WSJ, Guardian, and other media outlets have published incorrect information on the same events. The primary method that people had to discover that this information was incorrect was social media. It's true that there was incorrect information and misinformation on social media, but it was also immediately challenged. That does create a source of conflict, but I don't think the solution is to accept falsehoods unchallenged.

      If anything education is required to teach people to discuss opposing views without rising to anger or personal attacks.

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    • > If social media turns up the anger that much, I don't think it's worth the cost.

      It doesn't. It's just that when people can publish whatever with impunity, they do just that.

      Faced with the reality of what they're calling for they would largely stop immediately.

      I believe the term for that is "keyboard warrior".

      1 reply →

  • seems that you're the guy that likes to be against the norm, even if you're wrong. Social media being controlled by corporations and algorithms built to create addiction should be enough, unless you have other motives to ignore all this.

  • I think the problem with social media is it’s easy to exploit, all the most powerful people in the world perceive themselves to benefit from social media. This isn’t true for something like smoking.

  • All this is good except that to achieve any kind of actual political action in this actual universe in which we live, we must use rhetoric. Asking people to be purely rational is asking them to fail to change anything about the way our culture works.

  • The problem is this kind of long form "thinks" miss the basics and even uses polarising denialist phrases like "fear mongering"

    There is a an obvious incoherence and even misreasoning present in the people most ruined by the new media.

    For example, you might want to drive the risk of something to zero. To do that, you need to calmly respond with policy every bad event of that type with more restrictions at some cost. This should be uncontentious to describe yet again and again the pattern is to mistake the desires, the costs and the interventions.

    I can't even mention examples of this without risking massive karma attacks. That is the state of things.

    I used to think misreasoning was just something agit prop accounts did online but years ago started hearing the broken calculus being spoken by IRL humans.

    We need a path forward to make people understand they should almost all disagree but they MUST agree on how they disagree else they don't actually disagree.They are just barking animals waiting for a chance to attack.

  • There's a concerted assault on social media from the powers that be because social media is essentially decentralised media, much harder for authoritarians to shape and control than centralised media. Social media is why the masses have finally risen up in opposition to what Israel's been doing in Gaza, even though the genocide has been going on for over half a century: decentralised information transmission allowed people to see the reality of what's really going on there.

    • It's not decentralized at all. It represents a total commercialization of the town square.

      The situation you reference with regard to Israel/Gaza is only possible because TikTok is partially controlled by Chinese interests. But it also goes to show that TikTok could have easily been banned or censored by western governments. Just kick them off the App Stores and block the servers. For example, there is no support Net Neutrality in the USA that would defend them if the government wanted to quietly throttle their network speed.

      Social media as it exists now is not decentralized in any meaningful capacity.

The profit motive is largely what drives these problems.

My big dream is a social media platform for humans. Self-hostable Zoom / Discord alternative that just works. AGPL-licensed and eventually turned over to the GNU project for long-term maintenance once it's feature-complete. Mastadon is nice and all, but micro-blogging isn't really for ordinary humans.

I think the biggest problem in arguing against tech and social media is that it in truth you rely on counterfactual positions, which describe how the world would look without that thing.

A world without online dating for instance wouldn't just be the same as now, except without those apps. Now forms of socializing would emerge, which you could argue are more local and healthier for society.

When talking about social media, I now ignore the more powerful arguments of how better the world could be without people spending hours on their smartphones, and focus on the problem that it's a surogate for socialization where everyone wants to sell you something, which most people seem to agree is wrong.

The problem with social media (and all media) is opinion-based censorship, causing group-think. And the chaos of replies that are uncategorized.

Different opinions do matter. But due to the algorithms, the most emotional responses are promoted. There is no way to promote facts or what people think are facts.

So most discussion will be extremely emotional and not based on facts and their value. This is even true in scientific discussions.

Combined with group-think, these emotions can grow and lead to catastrophic outcomes.

  • > The problem with social media (and all media) is opinion-based censorship, causing group-think. And the chaos of replies that are uncategorized.

    All people are biased. It's impossible to also avoid bias needed to filter out the firehose of data.

    What your describing is often a form of moderation.

    > Different opinions do matter. But due to the algorithms, the most emotional responses are promoted. There is no way to promote facts or what people think are facts.

    This is tuneable. We have tuned the algos for engagement, and folks engage more with stuff they emotionally react to.

    People could learn to be less emotionally unstable.

    > So most discussion will be extremely emotional and not based on facts and their value. This is even true in scientific discussions.

    I think your over fitting. Moderation drives a lot of how folks behave in a community.

    > Combined with group-think, these emotions can grow and lead to catastrophic outcomes.

    Group think is also how we determined mamales are mamales and the earth isn't the center of the universe. Sometimes a consensus is required.

    • > People could learn to be less emotionally unstable.

      How does it make sense to make billions of people responsible for abating the consequences of choices made by a few social media companies?

I used to spend 4+ hours a day glued to Facebook. Last November I hit a tipping point and quit social media altogether:

Facebook: deactivated Twitter: deleted my account altogether LinkedIn: removed the app—now I only post and check messages via desktop with a news-feed eradicator Google + Chrome + Youtube on mobile: deleted. now I just use Safari in incognito mode.

Once the apps were no longer at my fingertips, quitting was surprisingly easy. I don’t miss them at all and I’m enjoying life much more.

As for HN, I browse only sporadically—and it’s never felt addictive to me anyway.

  • A tip is to also have Leechblock on Firefox mobile such that you can't easily cheat.

    I realized I had this muscle memory vising some detrimental sites in a loop so I blocked them.

  • Individual quitting could be a bad solution for the systemic effects of social media though, if it leaves the remaining population of social media users even more radicalized. (I'm assuming that individual quitters tend to be more level-headed than the average user. If you self-assess as being high-risk for radicalization, then yeah I support individual quitting in your particular case.)

I fell into the trap over some months of installing fb, Reddit, x, Instagram. It really is amazing how additive they are. I’ve since removed the apps but still have an account and limit myself to using the web versions only

I think to be clear that’s “The case against algorithmic*” social media”, the kind that uses engagement as a core driver.

  • I recently learned that Tiktok has a thing called "Streak Pets". Imagine taking a dopamine addiction-inducing activity and imagine gamifying that to maximize engagement in that activity. Imagine the brainstorming sessions at Tiktok where they navigate around the glaring issue of the fried brain circuitry of their own users.

  • Where "engagement" is short for driving eyeballs to ads, optimizing for this ad nauseum, until the platform is raking in the dough and they stop caring about their users in the slightest.

I did my own informal research study—I quit social media cold turkey. My findings: I feel much better. I don't need any other data.

  • Same here. Even very depressing news do not cause and endless circle of anxiety and scrolling, when you don’t have constant new enforcement in form of comments, I just get bored, switch off and take some distance - as we should. I already stopped using FB after 2016 when I noticed that instead of being better informed - like I felt I was - I was actually dumber and knew less what was going on. After that I have gradually quit forums, IG, reddit. Onlyone left is youtube, which I watch occasionally to watch some comedy. Ifeel better, more calm and I feel I am on the driver’s seat.

    I think it is insane that we give these companies this much power and influence in our lives and societirs without them contributing almost nothing.

The last week has taken me from “I believe in the freedom of online anonymity” to “Online anonymity possess a weight that a moral, civil society cannot bear.”

I do not believe humans are capable of responsibly wielding the power to anonymously connect with millions of people without the real weight of social consequence.

  • The strongest counterpoint to that is the intense chilling effect that zero anonymity would have on political dissent and discourse that doesn't match the status quo or party line. I feel that would be much more dangerous for our society than occasionally suffering the consequence of some radicalized edge cases.

    • In that instance, the anonymity is treating the symptom and not the root cause of the problem you fear. The actual problem is a society that does not tolerate dissent.

      14 replies →

    • Maybe the chilling effect is the point, and maybe it's been demonised unfairly.

      To be clear, I think freedom of speech is a bedrock foundation of intellectual society and should be the starting point for modern societies.

      But perhaps we really should outlaw anonymity when it comes to expression. Allow people to express themselves, but it shouldn't emanate from the void.

    • >the intense chilling effect that zero anonymity would have on political dissent

      Chilling the discourse would be a feature, not a bug. In fact what discourse in most places these days needs is a reduction in temperature.

      This kind of defence of anonymity is grounded in the anthropologically questionable assumption that when you are anonymous you are "who you really are" and when you face consequences for what you say you don't. But the reality is, we're socialized beings and anonymity tends to turn people into mini-sociopaths. I have many times, in particular when I was younger said things online behind anonymity that were stupid, incorrect, more callous, more immoral than I would have ever face-to-face.

      And that's not because that's what I really believed in any meaningful sense, it's because you often destroy any natural inhibition to behave like a well-adjusted human through anonymity and a screen. In fact even just the screen is enough when you look at what people post with their name attached, only to be fired the next day.

    • Well, perhaps people should think twice before stirring the pot. Maybe the incentive to get your 20 seconds of fame by making some snappy comment on a public figure's post is part of what's driving incivility online.

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  • If you're talking about reactions to the murder of Charlie Kirk, I really don't think anonymity is the problem here, because the opinions I've seen people express anonymously aren't much different to the opinions I've seen people express with their names attached.

    If anything, the ones where people have attached their names tend to be a bit more extreme. Maybe attaching your name to something makes it feel more important to signal what group you're in.

  • Anonymity has no real impact on this. People post heinous things under their full legal names just as readily.

    I'd argue if all it took was people saying some mean things anonymously to change your opinion, then your convictions weren't very strong to begin with.

    • > People post heinous things under their full legal names just as readily.

      I disagree with "just as readily" (i.e. most of the most heinous things are indeed bots or trolls).

      Also, I imagine that without the huge amount of bots and anonymous trolls, the real-name-accounts would not post as they do now - both because their opinions are shaped by the bots AND because the bots give them the sense that many more people agree with them.

    • IMO it's a bit of mental gymnastics to think that anonymity has to do with this, when extremist narratives always come attached with a memorable full name and a face.

  • They're unfortunately not much more capable of responsibly connecting with people non-anonymously, I'd say.

    See examples like finding someone's employer on LinkedIn to "out" the employee's objectionable behavior, doxxing, or to the extreme, SWATing, etc.

  • And this is how we get things like TSA and Patriot Act.

    "I was totally in favor of freedom, until one bad thing happened, and now I think freedom should never have existed in the first place!"

    • I tend to agree, especially because the most harming political influencers are NOT (pseudo-)anonymous. But... it's not just a "bad thing" that is happening. It is the foundational destruction of free societies as we know them. Debates and democratic discourse are replaced with hate, oppression and violence.

      I believe that social dynamics like shame and consequences are disabled by pseudo-anonymzation. Pretty much the same effect as people becoming more aggressive and vocal in the confines of their cars. You'd never flip off random people in a supermarket as some would do for getting cut off in traffic.

      This substack posts a few interesting theories and ideas how that comes to be. However, the most concerning to me is the asymmetric impact of emotional manipulation due to social media enabled network dynamics.

      In particular:

      > Online discussions are dominated by a surprisingly small, extremely vocal, and non-representative minority. Research on social media has found that, while only 3% of active accounts are toxic, they produce 33% of all content. Furthermore, 74% of all online conflicts are started in just 1% of communities, and 0.1% of users shared 80% of fake news. Not only does this extreme minority stir discontent, spread misinformation, and spark outrage online, they also bias the meta-perceptions of most users who passively “lurk” online.

      The brain responds to alarmist, negative and distressing information with much higher priority. At the same time, very few radical and extreme influencers can utilize this mechanism, amplified by social media trying to boost ad revenue. Counterfactual information which directly appeals to the biases and psychology of users is posted and wrapped into click-baity designs to maximize attention and revenue. Tribes are forming and very few elite users can steer the information consumption of users - not just what but also how.

      This is highly damaging to society and there is no more institutional trust anywhere to retrieve reliable information on which discussions can be based. Everyone selectively chooses their "reliable sources". This is the absolute opposite of how PKI works, it's like everyone just picks the Root Certs they like (for us techies).

      This is of course ironic because all studies and knowledge humanity has to offer are a single search prompt away. But it simply doesn't matter if institutional trust is gone and studies are dismissed because they are coming from "woke" or "radical right wing" sources - completely obliterating what we are trying to achieve with peer review and so on.

  • I'm making 2 assumptions here: that you're American and that you're referring to the recent assassination. What I find odd is that American history is packed with assassinations and domestic terrorism and yet it is this recent event that has affected your thinking. In your own parlance, what gives?

  • Moreover it’s not even possible for us to engage in _honest debate_ about the impact of social media anymore.

    Absolutist positions without nuance are the norm, and the folks who control these platforms control to a very large extent the narrative to push surrounding them, both directly through the platforms themselves and indirectly through lobbying and the obscene pool of capital they have siphoned off.

  • Are you talking about the Charlie Kirk thing? What does that have to do with online anonymity? They caught the shooter.

    • Also there is no shortage of people saying abhorrent things with their real names attached.

  • No offence but if you’re swing between two poles like this in such a short time you probably haven’t considered the topic deeply enough and for long enough.

    Anonymity can be very powerful for marginalised groups and it can be abused by trolls. Its value is contextual and not some simple good/bad dichotomy.

    Successfully integrating technology into society is, like most political topics, complicated, requires a nuanced understanding of issues and a willingness to find compromise and less than perfect solutions. Sadly the political system (and the side in power now particularly) is increasingly offering moral absolutes and simplifications.

  • Why is that? Some irony as well that you're posting anonymously. Are you comfortable giving us your identification right now?

  • I don’t think it has much to do with being named. It’s the assumption that most people have that what they’re reading is being said by someone whose opinion they would actually value if they knew them.

    Disclosing names wouldn’t help. People actually knowing the person would help.

  • Nice bloody try, guv, I mean "blitz_skull".

    Tell me now will ya, who will effect "the real weight of social consequence" over anonymous 1-to-1M connections, other than other humans, the same kind that by your premise are not "capable of responsibly wielding [...] power" over such things?

    (Or are there multiple kinds? Eh?)

    Would "the real weight of social consequence" work the way you want it to when embodied by a commission? When codified by law? In the form a bot? As crowd? A corp? Me? Nah, you of course.

    It's ever telling how the legitimacy of millions of strangers being able to decide the fate of any one individual is hardly ever called into question - only ever the ability of one to talk back.

  • Plenty of people are perfectly willing to be publicly despicable online in their social media accounts, using their real names. Pretty easy to find them.

    The problem is the leaders of the large social media organizations do not care about the consequences of their platforms enough to change how they operate. They're fine with hosting extremist and offensive content, and allowing extremists to build large followings using their platforms. Heck, they even encourage it!

  • What a bizarre conclusion given the multiple high profile individuals and politicians who overtly and directly called for violent oppression and civil war against their political enemies on the last week.

  • Really? With people being tracked down and fired for expressing their political views, it seems like online anonymity is more important than ever.

    Or better yet, we need some kind some zero knowledge doodad which enforces scarcity of anonymous handles such that a given voice is provably a member of your same congressional district, or state, or zip code, or whatever, and is known to not be spinning up new identities all willy nilly like, but can't be identified more precisely than that.

  • Would you require identification to copy and tape up a bunch of fliers around town?

    Anonymity is necessary sometimes in my opinion.

  • We don’t have a moral or civil society anyway; we can’t even prosecute Trumps numerous illegal actions (even when convicted!). Can’t get the Epstein files. Can’t even point out Charlie Kirk was not a great person (while politicians said nothing about the school shooting the same day), and where it’s legal to kill 40,000 of us a year due to poor medical coverage so we can prop up the stock.

    I’m not sure, given the moral dystopia we currently inhabit, what positive benefit would accrue from removing online anonymity?

These question-begging, click-bait something-is-something-other-than-you-think posts are something less entertaining than the poster thinks.

  • As soon as I saw that his article has an introduction and the first line of it mentions that he wrote a long essay (as though long == good) I closed it

  • The author could have made the same points without using words like “polemicizing”, “putative”, and “epistemic”.

The missing link to our epistemic collapse is language. The acceleration of language, which is arbitrary, accelerates language distortion. The contagion on social media is merely a symptom of the disease of language.

“Historical language records reveal a surge of cognitive distortions in recent decades” https://www.pnas.org/doi/10.1073/pnas.2102061118

  • acceleration? as in the literal speed at which we translate information through language?

    • Not translate it, simply transmitting it. This stuff is just arbitrary. we can say anything we want, it means nothing. Look at high speed conflicts now, each side accuses the other of being the same villain. It means we're saying nothing.

      The initial conditions are arbitrary, very indirect perception. How we ever assumed we were communicating is quite strange. Everything is primate, every word is first a negotiation for status. Then control. Perhaps manipulation. That words words refer directly to anything outside of a momentary context is impossible. Plus every word isn't simply arbitrary, it's metaphors, and they separate things by attributes that are based in folk science/psychology. We basically have to unlearn and replace words.

Designing tools is designing behavior. It shouldn't be surprising that the behavior of a society changes when the primary form of discourse shifts from communication among peers to maximizing the engagement of strangers due to the financial needs of the platform.

I’m finding that social media is less “social”. Fewer of my friends and family are posting and more and more businesses, ads, and “creators” are filling the gap

"everyone publicly talking in the same room" social media really sucks. I've really enjoyed the smaller-scale, better-curated interaction on mastodon. It feels like a giant step forward in how people can connect and socialize online.

  • A giant step forward into the echo chamber

    • I interpret this as "I expect my opinions to be heard by people who don't want to hear them". Show me the ill effects of having an opt-in, consent-based social space where it's not infiltrated by unwelcome participants?

      3 replies →

    • Echo chambers aren't good but the large scale social media I've tried has a tendency to put me in an echo chamber (specifically one trying to wring out all the engagement possible, often with stuff to make me angry) and also elevate low quality opinions (often factually incorrect or philosophically incoherent).

      Smaller and more personally curated social media has been better for sourcing broad opinions actually if I put just a little work into it.

Person A and person B (or group B) want to communicate by using the internet

Idea: Use person C's website

This was never a good idea for A and B but turned out to be a great idea for C

C derives the benefit, C became a billionaire, but it is taking a very long time for A and C to realise they are not getting a good deal

Sadly in 2025 A and B believe there is no other way to communicate via the internet other than through C

C could disappear and the internet would live on, and A and B would indeed be able to communicate

A and B pay internet subscription fees, but generally do not pay subscription fees to C

The internet is worth something, people are willing to pay for it; C's value is questionable, few would be willing to pay for it

If not for the internet, C would not be a billionaire

If not for the internet, A and B could not communicate via C

The case for the internet is stronger than the case for C

Social media is a cancer on our society. It is both the asbestos and cigarettes of our generation.

  • Agreed, and I feel like the right answer might be to treat it exactly like cigarettes. For example:

    1. Ban in most places except very specific ones. E.g., "would you like to sit in the social media use section today?"

    2. Make it extremely expensive to access and use. This would likely do wonders to cut down on use, just as it did for cigarettes.

  • You're on social media right now. Probably you could better qualify what it is you think is a problem.

    • Are we? In a sense yes that the content is usee-generated and stranger are discussing the content, but is any newsfeed with a comment-section or a hobbyist forum social media? Can I monetise my contributions here, advertise products, sell my karma-points or create networks of like-minded individuals here? Is there any point for me to try to turn my personality into a brand or try to ragebait you to interact with me by saying that your aunt Mary likes Duran Duran, or that your goldfish looks silly, in order to trick the algorithm to show more of my content? Can I channel people from here to a website showing lewd pictures of my parrot in order to get them pay me?

      If all social media was like HN, I think we would be fine y’know.

Social media would be entirely different if there were no monetization on political content. There's a whole lot of ragebaiting/engagement-farming for views. I don't know how to filter for political content, but it's worth a shot. People are free to say whatever they want, but they don't need to get paid for it.

  • Strangely I never see political content on YouTube. Maybe the algorithm worked out quickly I'm simply not interested. Whereas twitter/mastodon/bluesky are awash in it, to the point of making those platforms pretty unusable for me.

    I guess the difference is that YouTube content creators don't casually drop politics in because it will alienate half their audience and lose revenue. Whereas on those other platforms the people I follow aren't doing it professionally and just share whatever they feel like sharing.

    • Interesting, I do not see politics on Mastodon, while YouTube recommends me not just random politics, but conspiracy theories about politics.

      On Mastodon, those I follow do not post about politics and if they do it is hidden behind content warning.

      YouTube is probably location based as I have no account there and that type of content is relatively mainstream where I live.

The article mentions political polarization increased most in seniors (65+).

Social media or not, I would guess it’s largely because many retirees don’t have anything to do. They’re isolated. They want connection and purpose. While younger adults have jobs and obligations.

My retired dad lived alone. He could talk nonstop about that crazy thing Trump did, but I wasn’t following closely, and somewhat tuned my dad out to not get lost in a rabbit hole. My dad got this from cable news.

Isolation to me is the root cause at any age. People who only see the world through media (social or otherwise). It’s easy to become radicalized when you don’t have any attachments other than your political affiliations.

I started using X a few weeks ago and I’m already seeing it impact my mind negatively. It is pure controlled and distilled propaganda that’s clearly made to intentionally shape how we think, across the different skinner boxes that is each different social media platform. I’ll be deleting my account.

Reddit is by far the worst though since everything is clearly botted yet people pretend it’s organic leading to a kind of false sense of security that what you see is curated and willed by the “people”.

It’s far more than “engagement” and the “algorithm” - it’s beyond that It’s all blatantly manufactured as some Aquino-esque psyop.

I often wonder when I see articles like this if HN counts as social media.

And then, the continuous re-discovery or the ails of social media on social media is a trip, in itself.

  • I don't think it has the hallmarks of social media (aggressive engagement mechanisms, etc...). We've had newsgroups for 30+ years and social media requires more than just message boards. The owner needs to push the content such that there is enough engagement to make money from advertising (or monthly fees).

  • Technically, yes, but at least it's not filter bubbling everyone.

    • there may not be an algorithm at work here as there is on Instagram or TikTok, but there's still a bubble - the name, design and discourse of HN itself works as a filter.

      1 reply →

    • There is a "karma" score. You know yours and you've checked the scores of others.

      This is social media. It's a fairly benign manifestation of it, I suppose, but it's social media nonetheless.

      Something to consider while carefully crafting denigrations of what we all think is meant when discussing "social media." Especially if you'd rather not see HN and similar places damaged by righteous politicians.

Without social media, we'd be left with mainstream media, which is a very narrow set of channels that those in power can control. Despite rampant censorship on social media, it's still the best way to circumvent propaganda and give people a voice.

  • > it's still the best way to circumvent propaganda and give people a voice.

    I think it can amplify propaganda but still give people a voice, which is better than no voice I think

  • The idea of social media reducing net propaganda is a wild take.

    • Without it, there would be no way to get information from the source. In msm all we get is the msm view. When compared to what was actually said, done or written then you have a chance to make your own opinion. You only then can compare what is in msm and what is not. And the bias is relentless. Which makes it a propaganda machine.

      Of course there is garbage in social media as there is in every field. Find the source if there is one recorded. Msm rarely if ever refer to any. And no wonder. It would risk undermining their publication, which they peddle as unbiased.

    • We would have no idea what was going on in Gaza if it wasn't for social media. It really exposed how biased (which probably isn't even a strong enough word) our msm is.

The problem is that our thoughts, opinions, and ultimately actions are the product of our exposure. Social media gives a small number of companies (and their algorithms) unparalleled and unchecked control over our exposure.

We should be educating children at a young age about the benefits and risks of social media. We haven't adapted the way we educate society in light of massive tech changes.

This will likely be a topic that future humans look back on and wonder why we did this to ourselves.

  • Is the media even “social” anymore? How much of Reddit is simply bots generating catchy takes and then generating commentary on these takes. You can easily be deceived into thinking that a vast number of people believe something, or think the way you do, or think the way you do but were swayed by some thought process.

    Repeat the process long enough and with enough variation and tuning and anyone can be made to believe anything.

  • People have stopped reading the news and rely on social media as their main news source. Thats the scariest thing.

    • > Thats the scariest thing.

      Written "news" is frequently a report about a series of X posts by various authorities, thought leaders and celebrities, embedded directly in the story.

      Square that circle.

    • At the same time, "reading the news" has become less and less valuable. And social media has an overwhelming impact on the tone and content of "the news," too.

I would be in favor of a social media ban around elections.

In any case, there's nothing wrong with trying it out and seeing what other benefits it brings.

I've seen numerous posts from researchers on X demonstrating that people high in psychopathy, low in empathy, and low in cognitive ability are overrepresented on social media. They post more often and fuel polarisation in politics. The extremism is entertaining to others and rewarded with exposure. Political moderates don't tend to get as emotionally invested and are less likely to voice their opinions in the first place. But underlying the extremism and polarisation are real issues. There's often an overlooked middleground that technology can step in to highlight

You reap what you sew. Stupid and uninformed voices receiving equivalent status to wise scientific experts was a mistake. Witnessing the flat Earth crowd growing over the decades encapsulates everything wrong with social media.

  • "1970-01-01" stepped in it 5 hours ago by saying: >"You reap what you sew.<

    "You reap what you sow" is correct. You sew cloth with a needle and thread but sow seeds by throwing them on fertile ground, hoping they will sprout, grow and you will later reap a harvest.

We, consumers online, are sliced and diced on every single dimension possible in order to optimize our clicks for another penny.

As a side benefit, when you do this enough, the pendulum that goes over the middle line for any of these arbitrary-but-improves-clicks division builds momentum until it hits the extremes. On either side-- it doesn't matter, cause it will swing back just as hard, again and again.

As a side benefit the back and forth of the pendulum is very distracting to the public so we do not pay attention to who is pushing it. Billions of collective hours spent fighting with no progress except for the wallets of rich ppl.

It almost feels like a conspiracy but I think it's just the direct, natural result of the vice driven economy we have these days

The social media problem is very simple to solve. Ban advertising on social media (from platform or users) and ban usage of user data external to the platform.

When you remove the incentive to engage users, the companies will engage in less abusive practices to push engagement.

I've never seen this proposed, and I'm confused why.

  • I think the way you define ads and social media would be important. We would end up getting something like the cookie banners again instead of real change.

  • - information silos still exist

    - social incoherence because silos cannot communicate laterally is still there

    - the ads will likely go native to become "content" and more revenue will shift to influencers

    Just saying it's not quite that easy, but yes, ad monetization is a great force of evil.

I see this step progression:

1. people having real problems, like employment, housing, health, or education access

2. they go online (or watch TV) finding all sorts of extreme takes and biases; these theories provide simple explanations and ways to pin the blame on others

3. they converge on identity based reasoning, where dialogue becomes impossible, tribal; their posts signal adherence to in-group and rejection of the out-group, no longer tied to reason

4. they vote against their own best interests, such as recent elections (Trump) and referendums (Brexit) or refuse the vaccine (10x higher death rate, observed in hindsight)

The thing that is different now is that we have social networks, and that the outcomes are so drastic they are surprising everyone. Could be a coincidence, but I don't think it is.

So it's: real problems -> toxic social media & tv takes -> identity politics

To me this just reads like fear mongering and shilling for the status quo political establishment. I've recently been learning a bit about Russian history and it has similarities to their conservative nobility throughout the 19th century trying through various means to suppress the spread of liberalism in the public and intelligentsia: the point being that Russia had serious social ills like serfdom and radical political ideas were absolutely warranted. Social media is destabilizing for the influence of establishment sources of information and more of the public (right and left) is finding out more accurate information about how the world works, then coming to natural conclusions about how to address various social ills. Polarization may be increasing, but people forming stronger opinions is also exactly what you would expect in the face of increased revelation about unsolved social problems. Ultimately, I'm optimistic about the long term effects of social media on politics.

"In conclusion: " "...in particular in the U.S., but probably across Europe as well. ..."

The world is rather larger than the US and Europe. I physically endure myopia and frankly Mr Witkin seems to figuratively suffer from it.

I need only mention the name: TikTok.

I used to be disappointed in myself that I didn't understand Discord well enough to use it.

Now I'm glad I never understood it well enough to use it.

  • Huh. I'm on a few discords. They're very easy and obvious to use, and I really enjoy them. And because they are generally well divided by channel, it's easy to avoid the bits you don't want.

    • You may remember that one needed to use Discord to use MidJourney initially. I was able to use it for that (although a lot of messages that streamed by were confusing to me).

      After that I joined a couple of Discords with tens of thousands of users. Nothing ever seemed to happen on them. I knew I was doing something wrong but I couldn't figure it out.

It's more specific than social media. It's engagement maximizing (read: addiction maximizing) algorithms. Social media wasn't nearly as bad until algorithmic engagement maximizing feeds replaced temporal or topic based feeds and user-directed search.

Two people walk past you on the street. One says "hi," and the other strips naked and smears themselves with peanut butter and starts clucking like a chicken. Which one maximizes engagement?

A politician says something sane and reasonable. Another politician mocks someone, insults someone, or says something completely asinine. Which one maximizes engagement?

This is why our president is a professional troll, many of our public intellectuals are professional trolls, and politics is becoming hyper-polarized into raging camps fixated on crazy extremes. It maximizes engagement.

The "time on site" KPI is literally destroying civilization by biasing public discourse toward trash.

I think "trash maximizes engagement" should be considered an established fact at this point. If you A/B test for engagement you will converge on a mix of trolling, tabloid sensationalism, fear porn, outrage porn, and literal porn, and that’s our public discourse.

I really hate the narrative that social media has increased polarization knowing that my still living parents grew up in the Jim Crow south where they were literally separated from society because of the color of their skin.

The country has always been hostile to “other”. People just have a larger platform to get their message out.

  • As someone whose grandparents endured Jim Crow, I largely agree in the sense that social media did not create America’s divides. Many of the divides in American society are very old and are very deep, with no easy fixes.

    Unfortunately algorithmic social media is one of the factors adding fuel to the fire, and I believe it’s fair to say that social media has helped increase polarization by recommending content to its viewers purely based on engagement metrics without any regard for the consequences of pushing such content. It is much easier to whip people into a frenzy this way. Additionally, echo chambers make it harder for people to be exposed to other points of view. Combine this with dismal educational outcomes for many Americans (including a lack of critical thinking skills), our two-party system that aggregates diverse political views into just two options, a first-past-the-post election system that forces people to choose “the lesser of two evils,” and growing economic pain, and these factors create conditions that are ripe for strife.

    • Unfortunately algorithmic social media is one of the factors adding fuel to the fire

      Saying social media fans the flames is like saying ignorance is bliss. Mainstream media (cable news, radio, newspapers, etc) only gives us one, largely conservative, viewpoint. If you're lucky, you'll get one carefully controlled opposing viewpoint (out of many!). As you say, our choices are usually evil and not quite as evil.

      Anger is not an unreasonable reaction when you realize this. When you realize that other viewpoints exist, the mainstream media and politicians are not acting in anyone's best interest but their own, there really are other options (politically, for news, etc.). Social media is good at bringing these things to light.

      There are no easy fixes to the divides you're talking about, but failing to confront them and just giving in to the status quo, or worse, continuing down our current reactionary transcript, is probably the worst way to approach them.

    • So there wasn’t enough fuel in the fire when marauding Klansmen were hanging Black people?

      It was the current President of the US that led a charge that a Black man running for President wasn’t a “real American” and was a secret Muslim trying to bring Shari law to the US and close to half of the US was willing to believe it.

      https://www.youtube.com/watch?v=WErjPmFulQ0

      This was before social media in the northern burbs of Atlanta where I had to a house built in 2016. We didn’t have a problem during the seven years we lived there. But do you think they were “polarized” by social media in the 80s?

      That’s just like police brutality didn’t start with the rise of social media. Everyone just has cameras and a platform

  • Race relations were better in the 2000-2010 period, according to Gallup data:

    https://news.gallup.com/poll/1687/race-relations.aspx

    Easy to cherry-pick stuff. You can cherry-pick Jim Crow south; I can cherry-pick Chicago in the 90s:

    https://www.youtube.com/watch?v=rDmAI67nBGU

    I think we have to get past black-and-white thinking and see it as a matter of degree. With 340 million people in the USA, realistically, at least a few of them will always be racist. The question is how powerful and influential the racists are. That's a question which social media feeds into.

    • You call 60 years of racial segregation that affected an entire race of people in several states “cherry picking”?

      It’s a huge difference between “a few people being racist” and laws enforcing segregation and laws against interracial marriage.

      The racists have always been in power. You can look at the justice system, the disparity between sentencing for the same crimes across races etc.

      The Supreme Court said you can’t use race as a basis for college admissions. But you can use it as a basis for arresting someone.

      Fox News is the most popular news network and isn’t part of social media.

  • > The country has always been hostile to “other”. People just have a larger platform to get their message out.

    And a consequence of this is that some people’s perspective of the scale of the nation’s hostilities is limited to the last 5 years or so.

  • One of the factors that led to the Rwandan genocide was the broadcast of the RLTM radio station

    https://en.wikipedia.org/wiki/Rwandan_genocide#Radio_station...

    The radio didn't create the divide, and it wasn't the sole factor in the genocide, but it engrained in the population a sense of urgency in eliminating the Tutsi, along with a stream of what was mostly fake news to show that the other side is already commiting the atrocities against Hutus

    When the genocide happened, it was fast and widespread: people would start killing their own neighbors at scale. In 100 days, a million people were killed.

    The trouble with social media is that they somehow managed to shield themselves from the legal repercussions of heavily promoting content similar to what RTLM broadcast. For example, see the role of Facebook and its algorithmic feed in the genocide in Myanmar

    https://systemicjustice.org/article/facebook-and-genocide-ho...

    It's insane that they can get away with it.

    • And there wasn’t a history of genocide of other before then? Hitler in Germany and the mass murder in Tulsa in 1921 didn’t need social media.

      History has shown people don’t need a reason to hate and commit violence against others.

      2 replies →

  • But we made progress away from that and now we've regressed back towards it recently, aided by social media.

    • Exactly when did we make progress? In 2008 - before social media really took off how much of the population was a yelling that a Black man wasn’t a “real American” and was a “secret Muslim”?

      Before then we had the “Willie Horton ads”. Not to mention that Clinton performatively oversaw the electrocution of a mentally challenged Black man to show that he was tough on crime.

      https://jacobin.com/2016/11/bill-clinton-rickey-rector-death...

      Yes I know that Obama was also a champion of laws like the defense of marriage act. We have always demonized other in this country. It was just hidden before.

      2 replies →

Man, blah, blah, blah...

That article needs to have about 80% of the words cut out of it.

When the author straight up tells you: I'm posting this in an attempt to increase my subscribership, you know you're in for some blathering.

In spite of that, personally I think algorithmic feeds have had a terrible effect on many people.

I've never participated, and never will...

Full anonymity in social media should not be allowed. It becomes a cover for bad actors (propagandists, agents, disinformation, bots, age-inappropriate, etc.) It doesn’t have to be a full identity, but knowing your user metadata is open during interactions can instill a sense of responsibility and consequence of social action. As in real life.

  • People should be able to say things without those things following them around for the rest of their lives.

    > As in real life.

    No, your proposal is very different to real life. In real life, the things you say will eventually be forgotten. You won't be fired for things you said or did years ago, because people will have moved on.

    Having a convenient index of everything anyone has ever shared is very different to real life.

    • > You won't be fired for things you said or did years ago, because people will have moved on

      You realize that the evidence is against you on that one. Just recently, who was that UK ambassador that Prime Minister Keir Starmer just fired?

  • Real life needs full anonymity too. Not everywhere, but it's critical to have some.

    For instance a political vote needs to be anonymous. Access to public space typically is (you're not required to identify to walk the street) even if that anonymity can be lifted etc.

    Real life is complex, and for good reasons, if we want to take it as a model we should integrate it's full complexity as well.

    • In the United States, political votes are not anonymous. There is a database of how someone voted.

      If you’re out in public, you’re also not fully anonymous. You display metadata such as race, gender, age, behavior. Now you could wear a ski mask during broad daylight but I doubt if you’d be allowed inside a bank. And the bank has a right to judge you for that.

      2 replies →

  • Looking at any random fullrealname Facebook account will disabuse you of this notion. People will tie vile shit to their identities without a second thought.

    Rather than sacrifice the cover that anonymity grants vulnerable people, journalists, and activists, I think we should come at this issue by placing restrictions on how social media platforms direct people to information. The impulse to restrict and censor individuals rather than restrict powerful organizations profiting from algorithmic promotion of the content you deem harmful is deeply troubling.

    The first step here is simple: identify social media platforms over some size threshold, and require that any content promotion or algorithmic feed mechanism they use is dead-simple to understand and doesn't target individuals. That avoids the radicalization rabbithole problem. Make the system trivial and auditable. If they fail the audit then they're not allowed to have any recommendation system for a year. Just follows and a linear feed (sorting and filtering are allowed so long as they're exposed to the user).

    To reiterate: none of this applies if you're below some user cutoff.

    Q: Will this kill innovation in social media? A: What fucking innovation?

    • > cover that anonymity grants [] journalists

      Quite the contrary, a core journalism principle is accountability and transparency. Readers must know who the reporter is to assess credibility, context, and potential conflicts of interest. Attribution builds trust, allows audiences to verify the source, and distinguishes reporting from anonymous or propagandistic material. This is different from covering source anonymity, but the audience is still relying on the journalist’s _known_ integrity that they’re not just making up some bullshit source.

  • Kiwifarms is an obvious object lesson in why anonymity online is necessary, and hardly the only one.

    • I agree with you, but it's funny that someone else could say the opposite (i.e., that Kiwifarms shows how anonymity lets people get away with saying and doing horrible things) and still sound reasonable.

      1 reply →

    • I think the kiwifarms could be a net positive if they incentivize anonymity on the internet through harassment.