Comment by chrismorgan

1 day ago

The other approach to killing the cookie banner is simply to declare that such a thing cannot constitute “informed consent”. (Perhaps: “ticking a checkbox and/or clicking a button cannot constitute informed consent”; and see what they try next.) From a factual perspective, I honestly think that shouldn’t be controversial: it’s well-understood that very few people actually read those things, they just want to get them out of the way. Just as shrink-wrap licenses and even simple contracts have at times in some jurisdictions essentially been neutered, so that only terms that a reasonable person would expect to be there are enforceable, at which point it becomes obvious that the whole thing needs tearing down in favour of standard licenses/contracts. In the Australian state Victoria, for example, there are standard rent and property sale contracts; for renting you must use that contract <https://www.consumer.vic.gov.au/housing/renting/starting-and...>, and I got the impression that residential sales practically always use the standard contract.

But of course it’s impossible to convince someone of something when their livelihood depends on their not understanding it.

> it’s well-understood that very few people actually read those things, they just want to get them out of the way.

This is a jaw-drop moment for me every single time I observe someone else using the web and quickly clicking "accept" on every single cookie banners that pops up, without ever wasting a second even reading what they're accepting. It's mind boggling to me. Sure, I'm in IT, so surely I'm more aware of data mining, profiling, and other privacy-related aspects. But in many cases, you could just click "reject" and the banner would also disappear...

To me, having a browser setting for cookies is the only sane way to handle this, it's surprising that this was not considered from the beginning.

  • "Accept all" always makes it go away immediately.

    Some variant on "reject" takes more effort like 70% of the time. Which is on purpose, of course. The ones that aren't maliciously-complying have a "necessary only" button that insta-closes it, but tons pretend that you might want to allow some spying but not all of it and make you go through another screen if you don't just "accept all".

    > To me, having a browser setting for cookies is the only sane way to handle this, it's surprising that this was not considered from the beginning.

    Then it'd be possible to default it to "nope" (Firefox, and perhaps Safari, might do this) or to allow a "never, anywhere" setting the first time the question is asked, and malware and spyware vendors know that'd mean a much larger proportion of denials.

    • "necessary only" also tends to have a malicious compliance aspect where they don't store a cookie recording your preference and show the banner on every single page until you click accept.

      17 replies →

    • IIRC it was ruled by a court that "reject all" must be as easy to use as "accept all", but nobody actually follows it because enforcement is lacking.

  • It literally does not matter what you pick on these things - most of them don't work anyway. Think about it: Of course they don't. All the third-party javascript is already on the page. Anything you do inside the sandbox with UI provided by, usually, some other third-party, can't just magically force all that other code to behave in a specific way, unless someone has done a great deal of work to integrate the cookie banner code. If the first-party site were that competent at instrumenting every bit of third-party code the marketing department threw at the website department, they wouldn't even need the third-party cookie banner vendor in the first place.

    Clicking those "REJECT!" buttons might make you feel empowered, but it's pointless. Just set your browser to delete all the cookies at the end of the session except for whatever sites you want to allow to 'remember' you.

    The whole thing has always been a problem to be properly solved by the browser, and it's probably just the fact that Google makes the only browser that matters, that it's been foisted upon every website owner, who mostly just wants basic analytics and to track conversions from the ads they run, and isn't "selling your data."

    The browser is your user agent. If it's sending any information up to web servers on every request that isn't okay with you, why are you using it?

    • While I don't usually laud Wordpress plugins, I know of at least one WP plugin, that gets it right and that allows one to specify all kinds of scripts and stuff to load after consenting. Of course people still manage to use that wrongly and load third party stuff before consent. What I want to get at is, that one of the most widely used things to make websites, that even businesses use, has all the means to do it correctly, but businesses decide to do a shitty job and do illegal shit. Very often at the behest and nagging of marketing departments, who are chasing pointless metrics and "KPIs".

    • > Just set your browser to delete all the cookies at the end of the session except for whatever sites you want to allow to 'remember' you

      Exactly. I use the "I don't care about cookies" extension, which rejects most cookies automatically without me having to see the popups. But even accepting cookies is fine - I'll be closing my browser soon anyway and they'll be gone.

      7 replies →

    • Well, joke's on me: I use that extension too. And I never close my browser.

    • I think you're right that many (most?) CMPs are broken, though usually not deliberately. Most try to gate analytics and ad tracking on consent, just often misconfigured. The common exception is companies that deliberately hide Reject All, which is not complaint

      My company scanned 209 European regulated sites in June, and roughly 7 in 10 had tracking that wasn't correctly gated by consent. It's rarely indifference, though. DPOs in the EU hold too much weight for that. It's usually a tag added that was never wired into the CMP or something added by a dev or LLM without going through proper review

      Full disclosure: I run https://consentmark.com, which measures what tags actually fire under each consent state to create evidence packs companies can show regulators

      3 replies →

  • It's a nag-box that appears every time someone visits a new website. Of course people are going to click it away as fast as possible. In the few cases you repeatedly visit a website one might want to reconsider, but by then it's out of mind due to not being shown after giving consent.

    It is known that warnings and pop-ups that show up almost all the time yield diminishing returns. I think it was named "normalization of deviation" by some folks in a blog a while ago, and I believe that name fits. If you get warned about missing https all the time, or that something might be dangerous (even though it does precisely what you want it to do), it will loose its effect by the time you actually need it.

    You can argue this is malicious compliance, but if you want it to go away it would probably be easier to go for banning tracking and personalized ads altogether. Eliminate the reason for this behavior, so to speak.

  • > To me, having a browser setting for cookies is the only sane way to handle this, it's surprising that this was not considered from the beginning.

    There is one. It's a DNT header. Knucklehead websites ignore it.

    • Because it doesn't mean anything specific and breaks entire business models (merely logging that you landed from an ad click and seeing if you check out counts as 'tracking,' doesn't it?) if interpreted purely literally. So, the only way to treat it is to either ignore it or to just send back an error code and message that says "Sorry, having some tracking is the condition to get this free content. Accept or don't."

      Like it or not, the Web is a two-way street, meaning that the server end of the transaction doesn't owe the client end anything in particular unless there's some relationship in place (like a payment). It appears the "just ignore it" matches the intent of most web users, though, since an overwhelming majority of web visitors accept a bunch of spammy ads + free 'content,' and a slim minority pay for ad-free alternatives.

      16 replies →

  • > But in many cases, you could just click "reject" and the banner would also disappear...

    Oftentimes the reject flow is substantially more annoying than the accept flow. I click reject myself when it's an option, but I can absolutely understand how people might get conditioned to click accept when clicking reject might result in more popups.

    • A lot of UK sites (Reach local news stuff) now explicitly say take cookies or pay, which tbh I always thought was illegal.

      22 replies →

  • I believe myself to be fairly well-informed, and usually accept the cookies, because I don’t foresee any potential harms, and it helps the people running the website. I am worried about many things like phishing and hacking/data leaks, but the valuable data isn’t cookie-related.

    What harm are you worried about?

    • Tracking usually happens across websites, meaning the information is shared with third parties outside the people running the website where you accepted the cookies. Knowing your interests, behavior and preferences makes you prone to manipulation. The selection of information shown to you will be crafted such as it maximizes engagement. For example, showing you information that upsets you, in order to get you to react. Or just information with a slant or spin to influence your opinion. Nobody is immune to being affected by the distribution of what they are being shown.

      3 replies →

    • These popups aren't about cookies but really about spying. It seems you have nothing to hide. I understand: I also don't. However, the problem with spying is not about individual secrets but about the society and democracy.

      Lack of privacy harms journalism and activism, making the government too powerful and not accountable. If only activists and journalists will try to have the privacy, it will be much easier to target them. Everyone should have privacy to protect them. It’s sort of like freedom of speech is necessary not just for journalists, but for everyone, even if you have nothing to say.

      4 replies →

    • The banner is not just about cookies, but also about data sharing, so by accepting you increase the amount of your data that can be leaked.

      These banners handle both ePrivacy consent for cookies etc, but also GDPR Art. 6(1)(a) for processing purposes (personalised ads, measurement, audience insights, precise geolocation, even device fingerprinting).

  • Well, the whole thing is theater anyway. It does not matter what you choose.

    They will fingerprint you with or without cookies. They may or not try to honor your preferences, but their "partners" will not try, and by the time you see that banner, it's all out there.

    "Accept" is the close button.

  • "To me, having a browser setting for cookies is the only sane way to handle this, it's surprising that this was not considered from the beginning."

    This is exactly what browsers did back the 90s, they asked about every single cookie.

    Then browsers got configurable options to simply accept either all cookies, no cookies, or only first party cookies (excluding third party sites unrelated to the domain you visited).

    For now well over 20 years I have disabled 3rd party cookies in all browsers I use, and only in a few cases overall did I need to make exemptions.

  • Usually when you hit reject it opens some insane modal with 5 million checkboxes. While accept always makes it go away fastest.

  • Well, you would be surprised how many people think that blocking cookies means "no or fewer ads", even people in IT. No tracking, of course, just means it will show less relevant ads, not fewer of them.

    So I'm not onboard with the "just block everything by default" crowd. If you frame the question as "Would you like ads to be more relevant to you" instead of "Do you want to allow tracking" you probably get a very different answer from users.

    I would like the cookie banner to be changed to a browser setting, but I also would like the option to allow some sites to show relevant ads to me.

  • The amount of sites that don’t persist rejecting feels very high, or it’s extremely painful when encountering. The cost of clicking reject is extreme if you have to do it on every page load as you navigate a site.

  • I run two plugins to just invisibly make them go away, I don't care, they are a waste of my time :)

  • People expect visiting a website to be read only or contained within a sandbox to not read other files on their computer which is correct. Most people just don’t care about tracking and want to get to the content.

  • There is also the fact that by rejecting, the cookie that remembers that preference expires after like a day, so you have to click that dumb banner almost every time you visit the site.

  • >This is a jaw-drop moment for me every single time I observe someone else using the web and quickly clicking "accept"

    There's a mismatch between the velocity at which people visit sites and the time it takes to navigate the cookie particulars of each site.

    And, we can dismiss this as people being uninformed or lazy but the reality it is that's actually not so unreasonable. Cookies are in some ways near the bottom of the list where privacy is concerned, given everything else from breaches to search dossiers to device finger-printing to mobile device location-tracking to the ubiquity of cameras in the real world, and on and on.

    The idea that we're clawing back privacy in any meaningful sense by blocking a few cookies here and there is kind of quaint.

  • This happens when countless websites continue to do the illegal thing of making rejection take more effort than accepting, without being sued into oblivion for repeat offenders. Roughly 9 out of 10 websites today will be doing this illegal shit, and we are too timid to tear them down.

  • Because 90% don't even do anything? It turns out it's actually one of those really annoying problems to delay cookies which were supposed to be sent already in the HTTP request response until a user interaction has happened. And on a lot of pages, non technical people embed random 3rd party resources. And these 3rd party resources might claim to use only "technically necessary" cookies, but of course that's nonsense; I'm not visiting the 3rd party.

  • If only there was a short little text file that websites could use to keep track of the setting...

  • Agreeing to terms and contracts without reading or at least skimming them is not responsible adult behavior and should not be used as a model for legislation, no matter how many people do it. I agree that we do have a culture where private law is not taken very seriously, and that's very unfortunate.

    People do not have a right (morally speaking, not legally) to access or use a service (or a website) etc without having to read/agree to the terms (applies to analog and digital).

    • Try to get anything done then, there's so many places these days where you have to approve 300 page legal documents to e.g. record day care times, pick up packages and so forth. There is literally not enough time in the day. The option for me would be to not put my kid in daycare (I lose the spot if I don't put in the daycare times, and the only way to do that is a 3rd party service) and not pick up packages (have to agree to the EULA to get the app that I need to unlock the pickup locker) and dozens of other places.

      We really need to stop companies from putting up these insanely complicated legal texts to use basic services when they could all be behind standard contracts.

      1 reply →

    • Terms of services and contracts are written for lawyers and not the average people.

      If your terms require people to get a law degree and take a week to parse the 400 page document, then I would argue that it's a tactic to get people to sign up for the service without fully understanding it.

      We need legislation that forces companies to communicate the terms in a way that an average person can comprehend.

      3 replies →

Cookie control always should have been a browser control. The legal route always should have been to force it to be built into browsers that provide sane defaults, and make it illegal to circumvent what the browser declares as far as fingerprinting etc.

any sort of elevation prompt, IF I allow them to be popups or an icon in a toolbar, should always be in the same place and not cover the page.

  • In a way it is - or rather it wouldn’t t change anything if we added more features.

    The default is “no”. Without explicit consent you can’t do a lot of things.

    You can’t have a default yes, because how can you agree with consent but automatically to everything?

    And if it’s a no, are you saying you can’t ask a user for permission to use their data for a specific purpose?

    And if you can ask, that’s what we have right now.

    • They are asked _once_ during browser setup, same way on iOS users are asked once during setup if they want to allow Apps to track unique IDs (memory is hazy, they did that a couple years ago). And surprise surprise IIRC 96% of users said no.

    • Yeah I think it probably does mean you should be banned from asking in most cases. If you have a legitimate interest you don't need to ask. If you need to ask your interest is not actually legitimate and you know it.

      5 replies →

  • If people really cared, they’d choose browsers that have better control, but that’s obviously not a priority for them. Why do you think this sort of thing should be regulated to suit your preferences when most people don’t seem to agree with you?

    • Because everyone agrees - cookies banners are annoying and need to go away. Everyone is on the same page about this. The easiest way to make that happen is "move them into the browser".

      How often do you get prompted for, say, secure DNS or HTTP? Almost never, because your browser has sane defaults and controls that. So, there you go.

      1 reply →

    • I think that's a stretch. People can care, but be unwilling to spend the time researching it or accept the trade offs that come with small browsers (which are often unsupported for applications you might want to use). There are many things someone might care about and at some point you have to prioritize. This topic in particular is practically a cold war where you always have to catch up on how things are, lest you loose it all. The required effort is disproportionate to the result.

      P.S.: No true Scotsman spotted

    • > If people really cared, they’d choose browsers that have better control

      What browsers would those be?

    • > If people really cared, they’d choose browsers that have better control

      If people really cared, they’d chose reputable suppliers that sell non toxic food. If they are eating food with lead, they don’t care.

      Don’t force your wordview on people through regulation

      3 replies →

IMO any contract, waver, etc., shouldn't be legally enforceable unless the signatory has actually read it. It's always seemed to me to be one hell of a pathway of abuse (in a way) to just be able to bind someone to be legally required to do anything you want, for example, by just relying on them not reading the thing they signed.

  • How to know if they actually read it? The signature implies that the contract has been read, understood, and accepted. I see no need for any alternative mechanism.

    • Well, if you presented them with list of 100 partners each with 20 page of privacy policies and they accept it within 10 seconds it should be tricky to argue that user actually read it all.

      You could, for example, require that user answers very specific questions regarding 10 randomly selected partners and how exactly they can use the data ("is partner x allowed to build very detailed profile of you and target you with political adverts that are designed to manipulate you?").

      2 replies →

    • Well for instance if the other party is pressuring you to sign it then it can't be assumed that you had adequate time to read it and understand it

      5 replies →

    • Is that not what the courts are for? I imagine that if a court had to enforce a requirement like this, knowledge would generally be the best kind of proof. If you know what the contract said (or even it's terms in general) that would be enough.

      The reason this isn't done is because corporations legal departments love writing 10-100 page contracts that absolutely nobody is going to read.

Websites need cookies. I don't get why I have to suffer through this for a few puritans who literally lose nothing in the process of this transaction but act as if Stasi is watching them.

  • Session cookies do not require a banner.

    • Aggregated analytics do, and you can't run a serious website without some kind of analytics. Preference-storing does as well, despite any reasonable user expecting that, if they set a preference, it will be saved.

      19 replies →

The solution for the problem caused by regulation is more regulation. Sure, we didn't anticipate the negative consequences the first dozen times, but this time there will absolutely not be any unanticipated consequences.

  • So, what, have no regulations whatsoever then? What an absurd suggestion. It’s a cat and mouse game, sure, but that’s like saying “there was a security hole in the software, might as well give up on trying to secure it.”

> From a factual perspective, I honestly think that shouldn’t be controversial: it’s well-understood that very few people actually read those things, they just want to get them out of the way

There’s no way this would fly. “I didn’t read it” can’t possibly be an excuse to avoid being bound by an agreement. Every party to an agreement that flaunted its terms, even though they took advantage of the benefits granted by it, would invoke it as a defense, and it’s irrefutable. The system would completely fall apart if this happened.

There’s a balance that needs to be carefully managed here. Yes, fairness to consumers is important. But you can’t destroy the incentive to produce value in so doing.

  • > “I didn’t read it” can’t possibly be an excuse to avoid being bound by an agreement

    Only engineers have trouble understanding this. It can be a reasonable defense, and it has successfully been used in courts of law many times. The law is not a machine that compiles text like code literally. Imagine someone who coerces a dying or sick person to sign an agreement they couldn’t possibly be in a reasonable state of mind to understand what they were doing -- the law can and does invalidate such “contracts”. That is the same principle behind age of consent laws. The law could theorerically (and does) invalidate “agreements” which no one is reasonably expected to read and understand.

    • I am an attorney, and am aware of certain exceptions. But these are exceptions and not the general rule, which is what I am speaking of.

      > The law could theorerically (and does) invalidate “agreements” which no one is reasonably expected to read and understand.

      I haven’t heard of a single case where an agreement was voided because “no one could reasonably be expected to understand it.” Unless the language was so impenetrable or vague that the agreement itself could not be discerned. Lawyers tend not to write such agreements.

      20 replies →

  • It can and has been in many cases in many legal systems. For example, let’s say you walk into my store to buy a dish washer. I say ”here is an extended warranty that I will give you. Just sign” you sign it instead of reading 15 pages of boilerplate. In the end of the document it says you now owe me 10 billion dollars. Doubt I will be able to enforce it in most legal systems.

    • That’s not an “I didn’t read it” defense. That’s a “term is this contract is unconscionable” defense. They’re not the same thing. I was speaking strictly of the former.

      Also, striking an unconscionable term typically does not void the whole contract. Just the term in question.

      14 replies →

  • That argument has actually worked in some cases, especially when you need to click away to actually access the document. I assume it's why we see more and more examples where you need to scroll the full body of text in order to "agree".

  • Of you need a nonstandard contract then you need to provide proof that it was understood. These are not provided in a context where I would expect anyone reading it to have a lawyer to advise so they obviously don't understand it

    • By that same logic, do you believe ignorance of the law is a valid defense to a criminal charge? Laws are also written by lawyers.

      1 reply →

  • > There’s a balance that needs to be carefully managed here. Yes, fairness to consumers is important. But you can’t destroy the incentive to produce value in so doing.

    The value is derived from the people consuming the product. Placing the "incentive to produce value" above the people who presumably are the source of this value seems...misaligned.

    • If there’s no product or service to be consumed, there’s no value produced either. That’s the point: it’s harmful to eliminate the incentive to produce.

      17 replies →

  • I don’t see how we could possibly prove that the person who clicked “I agree” is still the person using the computer.

    Or that any actual human is aware that an agreement was made (since an AI can find a checkbox nowadays or software can be configured to bypass it). One way to add balance could be to require people asking for contracts to actually treat them like real serious legal documents, show up for the signing, and figure out who they are making an agreement with.

    • That doesn’t matter. If you authorize an agent—human or mechanical—to enter into agreements on your behalf (even by mistake), and the agent presents itself as operating on your behalf, the agent’s decisions will be treated as though they were your own.

      Prinicipal-agent law predates computers by a very long time.

      1 reply →

Good grief no. Using websites in the UK and the EU is an exercise in pain. Every single one of them has the doorway effect where you follow a link to them and you’re faced with some Subway sandwich grade range of choices to be made and you’ve forgotten why you were there in the first place.

As it stands I just hit Accept on literally everything and that’s fine for me.

If someone does not read a contract or a legal agreement, before accepting or signing, it's on them, as long as they were provided an opportunity to do so. Dissolving legal agreements because people didn't bother them to read them is not conducive to a society. This also harms people who would like to be able to form contracts with others and enjoy the benefits that come with that (for instance, you usually get something in return for agreeing to something you wouldn't otherwise). The government should not have such a big role to play here and decide which contracts are not allowed to go through.

  • >If someone does not read a contract or a legal agreement, before accepting or signing, it's on them

    When was the last time you read an entire EULA before installing software?

    I'm going to guess the time frame is somewhere around "never."

    These are nuisance contracts designed to jade people with legalese while stealing their rights to things like class action and enforcing binding arbitration.

    Standard contracts sounds like the way to go.

    • I skim or read all the time, and so should people -- but ultimately they're adults and if they want to agree to them without reading, it's their choice (they shouldn't expect to later say they didn't read - this doesn't work, and that's how the current American legal cases were decided as well, thankfully, see e.g. regarding arbitration). Btw, regarding class action and arbitration, many of us already know that these are present in bold in the terms of many services we use or are going to use without even actually reading them.