Comment by hypersoar
3 years ago
The Wirecutter is a highly flawed review site, but at least it's a real one. There are vanishingly few left for general consumer products. There's WC, Consumer Reports, and what else? They've seem to have all been killed off. When I'm researching some category of product, I feel lucky if I find any professional reviews written by people who have actually touched the thing they're reviewing. I know we've all had the experience googling "reviews of X" only to get overwhelmed with SEO spam. Forget finding something written by somebody who has experience with it. It's hard enough to find something written by a human.
It will be interesting if LMG can pull off what Linus is aiming for with the massive investment in a laboratory environment. There are huge parts of the tech market where the most critical reviewing you can find is anecdotal accounts of if the reviewer liked a product or not (or the more clinical reviews are drowned out by the anecdotal noise).
Just in case not everyone are in the loop, LMG is Linus Media Group [1] which is the publishing agency behind the popular YouTube channel "Linus Tech Tips" [2]. It is a different Linus, not Torvalds. :)
[1]: https://linusmediagroup.com/
[2]: https://www.youtube.com/c/LinusTechTips
Thank you. I had wondered about that.
I'm hopeful for LMG's lab too. It's still a bit of a gamble, but from the sound of it the company is set up such that they can review products in an objective, data-backed way and tank any blowback from manufacturers that occurs as a result.
It's much more focused on enthusiast computer hardware, but Gamers Nexus[0] is doing good things in this space too. Their style is much more dry and data-dense than LMG's though, which isn't everybody's cup of tea.
[0]: https://www.youtube.com/channel/UChIs72whgZI9w6d6FhwGGHA
https://www.notebookcheck.net/ also seems to do a lot of their own testing.
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I want to second the gamers nexus recommendation here.
(To be frank, I think LMG labs is very much inspired by what GN has been doing over the last year or two.)
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I appreciate the depth of gamer’s nexus, but their videos are like watching someone read an Anandtech breakdown.
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I think rtings.com are doing a good job on monitors.
While they don’t focus on the same equipment, Hardware Unboxed scratches that data-dense itch for monitors, processors and other components.
There is no denying that "Linus (Torvalds) Tech Tips" would not be extremely entertaining though. I would love to see him just go off on everything. :)
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For detailed tech reviews with lots of data of really been enjoying Igor'slab from Germany lately
Gamers Nexus is better than Linus in every way that matters.
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Do you trust Linus, though? He often promotes himself as without bias, but he very clearly hates Apple (except the watch). He also loves things he already understands (anything Microsoft). He's got heavy duty fanboyitis. And he's clearly someone you can buy demonstrated by his flip flopping AMD/Intel/NVidia praise.
I don't think he outwardly lies (at least not in a way that matters), or anything, but he's got pretty good soft selling skills which he definitely uses for evil/to make money.
All LMG channels are great. But to me anyways, they're great because they're basically comedies.
As an Apple fanboy, I can easily say that Linus does not hate Apple.
Linus DOES hate a lot of what Apple does; cases where they make things more unrepairable for no real reason, or various socio-political causes (like opposing Right to Repair or unions or whatever).
Regardless of that though, I would trust a Linus review of a new iPhone or iPad a lot more than I would trust a lot of other sites, because I know he's not going in with Apple fanboyism (the way I would, for example), and he gives reasons for all his opinions.
Fundamentally, he always comes across as principled. If he has an opinion he'll tell you, and he'll give you a reason. He'll admit that he was wrong when he (believes he) was wrong. He'll contextualize his thoughts so you can decide if this or that opinion is really relevant to your situation.
As far as I've seen, his AMD/Intel/nvidia opinion changes follow along with the facts. He's pretty PO'ed at Intel for basically just sitting around with their fingers up their asses for however many years, and only actually trying to make good products at good prices (and largely failing) when AMD suddenly stepped everything up.
nvidia makes great video cards, the best on the market, but he's not going to avoid calling them out for shady or anti-consumer business practices. AMD makes great CPUs and good video cards, but if they have a disingenuous benchmark or claim he's going to say something about it.
I dunno, no one is entirely unbiased, but from what I've seen over the years, I can trust Linus more than most other people.
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> And he's clearly someone you can buy demonstrated by his flip flopping AMD/Intel/NVidia praise.
He gives praise where praise is due, that isn't bias. Many times on the WAN show he's reminded viewers and especially Red/Green/Blue fanboys that none of these companies are your friend. And big deal if he's more productive using Windows than Linux.
I'm in no way defending Linus, there's a bunch of stuff him and another staffer get up to that's utterly cringeworthy. But as to the rest of your comment I think it's your own biases that are playing in your head.
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He's also vocally anti-union and actively tried to stop his employees from marketing themselves on personal social media (to stop them from building a following and then leaving, I'm guessing), so I refuse to watch any of his content or support his business in any way now.
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> flip flopping AMD/Intel/NVidia praise
This is a silly take. Tech evolves and companies release more than one product at a time. It would be weird if LTT /didn't/ have "flip-flopping" takes on various companies.
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Not having bias doesn't mean not having an opinion on things. It's a review channel, it doesn't work unless he "likes" some things and "hates" others, as long as he elaborates on the /reasons/ for those opinions.
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As somebody who has followed Linus for the last couple of years, I have to say I deeply disagree with your conclusion about hating apple and being for sale.
He is not without flaws, but I think he is fair, balanced and very well-intentioned.
Phones and anything Apple are reviewed to oblivion. There are some incredible consumer product review YouTube channels out there too.. The Best one imo is project farm (https://m.youtube.com/watch?v=vO3UX4oEnZI). If you're into headphones, Crinacle's site/YT are on a completely different level than any other review site
I really hope LMG does videos in these styles with their lab
> If you're into headphones, Crinacle's site/YT are on a completely different level than any other review site.
Audio Science Review was posting deep-dive technical reviews of amps, dacs, daps, iems, and headphones, years before crinacle made a post on headfi, and I say that as a member of the latter since ‘02. Many audio engineers and enthusiasts have attempted to remove the “reality distortion field” that permeates the prominent audiophile communities (headfi, audiogon) for years; ASR was one of the first to successfully to so (excluding sites dedicated to specialized equipment).
Project Farm is pretty great. Got great advice for water filters, car wax, and drills
There really are brands out there that charge 200% more for a shittier product to just get carried by brand recognition alone.
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I would also recommend The Torque Test Channel as very similar in approach to Project Farm.
https://www.youtube.com/channel/UCZem9C5rWjSb0B8tV3k2EZg
I believe their intention with the lab is to focus more on written articles instead of video content? He’s complained on his podcast (in the context of talking about the lab) about the decrease in quality print journalism in the tech space.
I’m curious about this too. He did a breakdown of how much money they get from ads and it’s not much considering how many employees they have. They have a lot of sponsorships and selling swag but I’m just not sure what their maximum size is as just another YouTube channel, even one with lots of revenue streams.
Honestly, I think Linus has reached the point where even if his endeavour fails his family will be OK. Plus, he'd get to spend more time with them.
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The big problem with most YouTube review channels is that they're reliant on the vendors to provide them with free test units and other forms of access in order to grow their channels, and Linus is no exception.
I actually came across a "why I'm shutting down my channel" video a while back in which the host showed emails from the company whose product she was reviewing (it was a drawing tablet or something like that) pressuring her to show the product in a more favorable light.
It's so hard to tell who's actually objective in those review videos and who's censoring themselves at the request of a vendor.
LTT is certainly NOT dependent on free review units any more.
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I think the review industry is so bad that even a mediocre quality endeavor could gain a ton of traction. The problem with the current tech review industry IMO is that it seems like the benchmarking and review part of it are treated like separate business units that need to be self sustaining / profitable.
If you go by what LMG says on their podcast it sounds like the intent is for the lab to give them credibility and to act as an eyeball funnel, even if it needs to be subsidized by the entertainment side of the business. They've already shown that it's possible to make entertaining reviews if you keep the technical details light, so what they really need is hard data to back them up when they trash a product or get accused of being a corporate puppet.
I personally find their videos to be entertaining, so if I'm looking to buy something and I know they evaluate tech products, I'll go to their labs site, look for entertainment videos that are produced from that data, and watch those videos. Then when I find something I think looks like a good fit for me I'll jump back to the labs side to look at the details.
IMO the thing that might make LMG's effort different is that they're going into the space as a new participant. I think they realize the technical aspect of the lab is basically going to be content that needs to exist, but that no one reads (enough to be profitable) and their monetization is set up to accommodate that scenario. Compare that to traditional reviewers (and SEO spammers) that rely on page views for their revenue.
The whole review industry is going to keep shifting towards video and the low cost, low value SEO spam sites are a big part of that. Any existing review businesses that aren't shifting towards a hybrid model like the LMG / Labs plan are going to get crushed IMO. Even if it's not LMG doing it, it's going to happen eventually.
It will be nice if they do come up with an experiment based approach to reviews. Personally I really enjoy Gamer Nexus since they already do this.
Their coverage of the Nvidia cooler design change was really interesting to watch, and they went into depth on their testing methodology with both its strengths and weaknesses.
Their channel really convinced me to take a more critical look at other “reviews” and how they conduct them with either lazily held thermal camera or smoke machines.
And GN has someine making graphs who knows how to make them readable.
In LMG videos the graphs could be really crazy, though I haven't watched them for a while now.
What's the profit model for LMG? Ads? I'm not sure how long that will sustain even a smallish channel with no expenses, let alone electronic testing equipment and products to test.
Gamersnexus has been similarly expanding their capabilities with very expensive fan testing equipment. They seem to be one of the better sources of consumer tech journalism these days.
> The Wirecutter is a highly flawed review site, but at least it's a real one. There are vanishingly few left for general consumer products. There's WC, Consumer Reports, and what else?
I like America's Test Kitchen for kitchen-y stuff.
Project Farm (on YouTube) for tools / DIY stuff perhaps.
ATK is, as far as I am concerned, the gold standard for kitchen reviews.
And they include best picks that have actually been tested if you might not be able to afford the number 1. So many channels might make a passing comment about a cheaper option, but you never know if the quality is kind of close or just the best option for them to make some affiliate revenue off of. At least ATK has the pedigree to backup their testing claims and anecdotal evidence. Their best pick spatula for example, I've seen in every commercial kitchen I've worked in.
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I like a lot of project farm's videos but his electrical tape video was far off the mark of what actually matters. They were good tests for tape but bad tests for Electrical tape.
Fair, and I'd also say that many of the tests he does could really use more data points. For example, testing torque using bolts- I've had a few bad bolts in my life that were weaker than they should have been. I really hope he does that but edits it out.
However, I would say that's the price you pay for an independent reviewer these days. He's (presumably) not simply reading a carefully prepared script by the vendor. That he actually pays for all the things he reviews is astonishing. Likewise, I'll forgive him the occasional bad video.
Speaking of, in the electrical tape video you mention, he tests for things he cares about. Presumably you would have want him to test resistance I presume? I would think so too, but in doing some research while responding to your post, that doesn't seem what anybody actually cares about. Most tapes advertise heat resistance only. I can't actually find a mention of tape in the NFPA, aside from checking it for heat-damage, which makes sense as in house wiring you would be using wirenuts, not tape to actually bridge and insulate connections.
Frankly, I can't think of a single time I've ever cared about it being an insulator since I was a kid hacking together batteries and wires. All that said, on second thought, I guess his video is fine after all; in my book, at least.
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I already mentioned it above, but repeating it here.
I would also recommend The Torque Test Channel as very similar in approach to Project Farm, maybe a bit more technical and thorough. Their focus was on impact drivers, but they have branched out into other power tools, LED lights and hand tools.
https://www.youtube.com/channel/UCZem9C5rWjSb0B8tV3k2EZg
Project Farm rules for the types of products he tests, which is pretty narrow.
It seems like the only way to really get a review is to find someone on youtube who shows the product being used in a way you plan to use it, or someone who does a re-review after a period of time like a year etc
> I like America's Test Kitchen for kitchen-y stuff.
For me, America’s Test Kitchen compromises on quality too much for the sake of convenience. And perhaps that is their target audience, but they dismissed Demeyere’s cookware out of hand for being too heavy and unwieldy, whereas a site like centurylife uses IR cameras and probe thermometers to actually measure heat distribution and retention across different cookware sets.
I don’t understand the “too heavy” complaint anyway; people cook with cast iron (Lodge / Le Creuset) all the time, and it is significantly heavier than Demeyere.
> I don’t understand the “too heavy” complaint anyway; people cook with cast iron (Lodge / Le Creuset) all the time, and it is significantly heavier than Demeyere.
Yes, and they have reviews for cast iron for people that (a) can deal with the weight, and (b) want the thermal 'inertia' of all the extra mass.
But plenty of folks (i) aren't strong enough, or (ii) want something more responsive to heat adjustments.
They have testers of all shapes and sizes: (five-foot-nothing?) Lisa McManus and (six-foot?) Adam Ried would handle things differently:
* https://www.americastestkitchen.com/tour
If something is heavy/unwieldy, and you have hot oil in it, then it can become a safety hazard. There are trade-offs in any engineering decision.
> I feel lucky if I find any professional reviews written by people who have actually touched the thing they're reviewing
I would say even Wirecutter doesn't always do this. I recall doing research on some products before and encountering a Wirecutter article and the research was essentially just what they themselves pieced together from online sources. They didn't actually try any of the products themselves (they admitted as much in the article). It was very strange and very disappointing.
I’m going to dissent here on this thread because I’m not seeing any references. I personally feel the quality of Wirecutter has gone down since NY Times just a bit. However, after almost a decade of reading Wirecutter they have overwhelming provided a decent “why you should trust us” section for staple consumer items. There is a good example from just today. [1] You can always say they should do more, but honestly they do more research that many others in the space.
[1]: https://www.nytimes.com/wirecutter/reviews/best-air-conditio...
>> They didn't actually try any of the products themselves (they admitted as much in the article).
> I’m going to dissent here on this thread because I’m not seeing any references.
OK, here's one such reference in "The Best Baby Formula" [1]:
> We didn’t do any testing for this guide, because babies have minds of their own, and it would be impossible to control for all of the variables that might make a baby prefer one formula over another.
Now there might be various reasons why actually testing the product is difficult or unnecessary to produce a helpful, well-researched review article, but there are definitely examples of this.
[1] https://www.nytimes.com/wirecutter/reviews/best-baby-formula...
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In general, when a company gets bought out, quality tends to drop. Maybe not immediately, but definitely with time. The new owners have to make back their money and they'll start to cut corners wherever they can. These cuts, even if small, eventually have a negative impact.
I've lost a lot of faith in Wirecutter after NYT bought them out. This is my own very subjective feel on the topic and this article has vindicated my feelings.
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I'd love for Tim Heffernan of Wirecutter to respond to this article. It seems pretty damning and I think it hurts his credibility.
"Why you should trust us" or not, I take issue with Wirecutter specifically with their air purifier reviews. They've continued to recommend Blueair and Coway despite being faced with complaints. I don't care why Wirecutter claims you should trust them but I do care when they just stick their head in the ground WRT feedback.
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I actually subscribe to Which a UK consumer reports guide. And mostly it's kind of like subscribing to the Guardian newspaper - putting a few quid where my shrivelled liberal conscience used to sit.
Oddly there is a episode on this on BBC podcast - https://podcasts.apple.com/gb/podcast/the-bottom-line/id2643...
This podcast is not the best (it's often too lightweight and too frightened to dig deep, or the format is wrong or something). But anyway this week was particularly terrible - hardly any teeth at all. But in amoung at all the annoying self serving justifications of the guests, it did try to raise the fundamental problem - truth, trust, and a sea of opinions, mendacious or not. How do we deal with it all?
"I actually subscribe to Which a UK consumer reports guide."
I used to too, for quite a few years.
However, their IT related reviews boiled down to "Windows PC: Good, Apple: Pretty, Linux and Open Source: Not on my watch". A Consumer Forum "for good" completely ignores Open Source - why? Personally I think it is down to a lack of imagination rather than anything politically motivated.
I did find many of their reviews useful - you get some great details on their working and they spend a decent amount of time on reviewing non IT stuff. The content articles were also often very decent, well written and often thought provoking. Their consumer campaigning has got as far as making changes to Laws too in the past so I do think Which is a general force for good.
I just got pissed off that as soon as a laptop or desktop or software article came along, the usual turgid crap would come out. Perhaps this has improved since around 2015 when I ditched them after being a subscriber for over 10 years.
"Linux and Open Source: Not on my watch". A Consumer Forum "for good" completely ignores Open Source - why?"
Because for general consumers, most of it really isn't suitable compared to their competition.
Surely this will be the year of the Linux desktop.
I used to laugh at my dad for subscribing to Which, but now I genuinely see the value in it.
Today’s modern review sites are skewed in favour of whoever pays the most commission. It warps recommendations which is a problem Which never had.
There is also Rtings (https://www.rtings.com).
On the topic of displays, and specifically monitors, also the excellent TFT Central ( http://tftcentral.co.uk/ ).
another one - https://pcmonitors.info/
Run by one guy but he tests really well, bought my relatively cheap 32" few years ago and its great for both work and gaming with VRR.
I wish rtings had a Boolean on tvs so we could search explicitly for non smart models. That is basically the only thing else I’d want from that site, it’s really good.
I think the main problem is probably finding any mainstream consumer TVs that are non-smart. I have looked and beyond some obscure brands or short of incredibly expensive commercial models there are barely any options.
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I'm with you, but I wonder if this is the sort of "only people on this site care and the vast majority of the readership wouldn't use it" thing ... I'm not sure it is, but it could be, and I wonder if somebody with their ear to the ground/access to more analytics knows.
Look for digital signage displays and be prepared to pay double the price.
Not sure why you would care so much but this is pretty close:
https://www.rtings.com/tv/tests/ads-in-smart-tv
Yes, for the things they cover Rtings is excellent.
Just going to throw out https://www.outdoorgearlab.com/ as a solid option for the climbing, hiking, and outdoor sport equipment they review. Most reviews involve real-world subjective testing, which is really what you need when you're trying to figure out whether a jacket is warm or a rain shell keeps you dry, etc.
I haven't trusted them for years, their testing is too subjective and the "objective" tests aren't considering the right things.
For example I bought hiking boots based on their recommendation. They were the most comfortable hiking boots I've ever worn but their terrible traction literally nearly got me killed despite their claims of having excellent traction. I angrily returned those boots.
I also bought a backpack based on their recommendation. They have this volume test filling a backpack with pingpong balls. It sounded like a great objective test in theory and my new pack had a higher volume than my old pack but I couldn't fit everything into it as the shape changed too much with a sleeping back and bear can in it reducing usable volume.
Finally I gave up on them when I was looking to buy a new headlamp. They ranked a headlamp lower because it's battery life was less than all the other headlamps being tested. But that headlamp max brightness was 3x the lumens of the other, batter life should have been tested at a comparable brightness level.
I like to read their subjective discussions as one point of view but its really hard to get much use from their rankings. One obvious example is at one point in time all their highest ranked ultralight sleeping bags were quilts (ie. open back, no zippers) and then all of a sudden the quilts dropped to the bottom and were replaced with more traditional zip up bags. I assume the reviewer changed and simply doesn't like quilts, which is totally reasonable, they don't work for everyone but it wasn't clear how the rankings are useful when they just shuffled so drastically.
Agreed on the challenges with subjectivity and I probably should have clarified - I like their full-length testimonials. Never did figure out how their star rating and badges worked...
These guys were the first thing I thought of but to be honest for me, their suggestions have been a bit off. Ofc it's all subjective but I remember distinctly buying two full face helmets they had on their list because their ratings were so different from the concensus from reviews. I could'nt tell who to trust. The gearlab suggestion was very obviously inferior beyond first impressions
I like this site as well. I trust them because I feel they are upfront with the level of subjectivity they are introducing. Also, it seems they at least buy and try out the gear.
Toolguyd reviews tools and is open about where he gets them and when he's in a sponsorship relationship: https://toolguyd.com/category/tool-reviews/
But it's not all tools and often aren't super detailed.
AvE also reviews tools in slightly unorthodox ways: https://www.youtube.com/watch?v=ztpWsuUItrA&list=PLvgS71fU12...
Terry Love has toilets: https://www.terrylove.com/crtoilet.htm
Being open about when you are in a sponsorship "relationship" is not something that earns you an internet cookie, it's required by the FCC https://www.fcc.gov/consumers/guides/sponsorship-identificat...
You would be surprisingly sad to learn the number who do not even attempt to do this, and the "marketers" that encourage it.
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Those FCC regulations are for broadcasters.
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I feel like the crowd-sourcing / SEOing / optimization of reviews on the internet has, for all its benefits, made everything too noisy and untrustworthy. I know myself and a lot of other people first search reddit now instead of google because it's impossible to get anything written by a real nonbiased human otherwise.
For similar reasons I've used things like Yelp less and less and tried to use professionally editorialized reviews (Eater, The Infatuation, Bon Appetit, etc) for food, well-known travel sites/bloggers for hotels, etc. There's still some paid incentives there too obviously but I can at least calibrate it to how much I align with the publication.
Heh. The biggest problem I have with Amazon isn't even the fake reviews, it's the people who leave reviews and don't even know what a review is, which is almost all of them.
"My gadget just arrived today and I haven't even used it yet but it looks well-made and I'm sure it will last forever. Five stars!"
I see this ALLOT on AliExpress. I mean what can you expect, but somehow I expected more. Like why even bother posting if you havn't even opened the package up yet?!
A five star preview.
I (about half-honestly) blame Amazon, and more recently Google Maps.
All reviewers are not created equal.
In the early days before mass-SEO, you at least got the benefit of most reviewers being authentic, even if inept.
Now, we have the worst of all possible words: mass fake reviews + a public trained to expect only amateur-level reviews.
It doesn’t help that google has largely de-prioritized smaller sites.
For better or for worse, my reviews about banks and their products have now been replaced by 10 links in a row to different sub-pages of the bank’s domain.
At least it used to make sure a blog article and a forum would appear on most search term’s top10.
I get it for my “XYZ Bank’s Phone Number - talk to a human now” pages. They probably shouldn’t have out-ranked the bank’s own official site, but the bank’s own website was much less user friendly than my own despite the abuse potential.
rtings.com is very good for certain types of products like TVs, headphones, etc.
I trust their measurements, I just don't like how they score things, and people tend to just use their scores instead of looking at the pros+cons and measurements. (they weight all the different subscores, and add them up, so eg. if there was an excellent monitor except it had a 100:1 contrast ratio, it'd still get great scores despite having such a huge flaw that most people would consider it to be essentially unusable).
It's really bad for HDR monitors, where an edge lit "fake HDR" monitor can get a 7, while failing the basics that are necessary to give a proper HDR experience. Something like TFTCentral or HardwareUnboxed's HDR checklists, and just straight up failing monitors that don't meet all the requirements would be much better than their current (imo misleading) system that can give good SDR monitors high HDR scores, when they're terrible at HDR.
Sounds like those basic components should be weighted more heavily, then?
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Agreed, minus the headphones. Their headphone reviews are a joke. It's also worth noting some products have a lot of variation due to poor QC (PC monitors) and they may get an unusually good/bad unit from time to time, skewing the review.
For headphones I just use Crinacle. It’s served me well so far.
For other stuff, I usually check Wirecutter and cross-reference it with Reddit reviews.
I also have noticed that Wirecutter seems.. less qualitative (?) since they got bought by The NY Times.
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Definitely trust rtings. They buy every product in store to do their testing.
Agree - they updated the review for Logitech G PRO X WIRELESS build quality while the SoundGuys still show build quality 9/10.
Consumerlab.com is a paid but excellent resource for obtaining information about various foods and supplements that we can find on the shelves.
Just last night I was eating some of my favorite organic roasted seaweed from Costco and spit it out half-way when I read that they are laced with lead, cadmium and arsenic, which was confirmed by independent third party testing [0].
This website has opened my eyes that many foods and supplements we have access to are deceptively unsafe.
[0] https://www.consumerlab.com/reviews/seaweed-snacks-and-foods...
> All of the products contained the heavy metals lead, cadmium, and arsenic at levels often exceeding tolerable upper intake levels. It is no secret that there are heavy metals in seaweed snacks, in fact, many have warning labels indicating that they may pose a risk of reproductive harm or cancer (typically due to lead), as this is a legal requirement for products sold in California under its Prop 65 law. However, labels don't tell you how much lead or other heavy metals are present in a product. We even found that one product without a warning was more contaminated than one with a warning. Our report shows exactly how much iodine and heavy metal contamination we found in each product (see What CL Found).
Individual concentrations can be found in their product table for paying customers. The subscription cost is worth more than its weight in gold.
In the UK, https://www.which.co.uk/ fills a similar niche to Consumer Reports.
I used to subscribe and they were generally good, but they made no account of cost.
So you might have (made up example) an Electrolux vacuum getting a score of 73, but a Dyson gets a score of 74 and wins their "recommended buy" then you see the Dyson is, like, twice the price.
I can see they might do the review price-blind, but it does make one suspicious that they get some sort of financial benefit from having top picks be vastly more expensive products.
Useful reviews though.
Which? annoys me in various ways, but not taking the cost into account in their ratings is I think actually one of their better moves.
In your example, you can see very plainly that the Electrolux is a much better buy. If they'd included cost in the rating, you'd probably be left wondering whether the Dyson was worth the extra.
It is good to be sceptical, but Which? is a charity that doesn't take advertising money, and keeps afloat with paid subscriptions. If it got out that they were taking kickbacks, even setting aside the probable illegality, they'd never sell a subscription again.
It's one thing for some shady website with little to no reputation to lie about these things, but Which is an old company whose model is entirely based on trust.
I used to subscribe to Consumer Reports back in the day, and basically regretted it. They rarely described their testing methodologies and more often than now, when they did, I wasn't impressed. Their testing usually just boiled down to whether or not the specs met the manufacturers claims, not anything useful like how well it was built and how long it is likely to last.
Australia: https://www.choice.com.au/ New Zealand: http://consumer.org.nz/
YouTube or google site:reddit.com usually yields the best actual human reviews for me.
Or specific categories like America’s Test Kitchen for kitchen stuff.
I wouldn't use Reddit for anything but general product usage information. You can get some honest reviews from Reddit users, but I find a lot of it is people justifying their purchase instead of honest feedback.
site:reddit.com works and I use it often. But I do wonder how long it will be until reddit starts to get gamed as well (if it isn't already).
It regularly gets gamed very hard. You can sell old high karma accounts for quite a lot of money, because those are best for such things. It's also a thin line between astroturfing and fill on spamming products. But I have no doubts that some reviews on Reddit are payed for.
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If there's money to be made (and there is) assume it's getting gamed to some degree.
100% this. YouTube's fantastic for real reviews.
Video is terrible as a medium though. Can't skim, can't grep, not trivial to index. I hate that more and more content is moving to video (or podcast) format.
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Project Farm is testing a lot of things:
https://youtube.com/c/ProjectFarm
I watched a few of these a while ago and I can somewhat see why they’re popular as they have this fast-paced data-dump look-at-all-this-testing format but I didn’t really think they were very good. I thought many of the tests were likely poor metrics for actual quality and that results would therefore be misleading. A stupid example would be trying to measure how much torque a Phillips head screwdriver can apply before camming out because the point of the screw design is that screw drivers should cam out at a certain torque (so better screw drivers shouldn’t necessarily let you go tighter).
Re: Phillips drive, it's actually a common misconception that this was an intentional feature of the design. The original patent for the driver[1] specifically describes resistance to "camming out" (seemingly in the modern sense of the phrase). Omitting some of the verbose context:
> One of the principal objects of the invention is the provision of a recess in the head of a screw which is particularly adapted for firm engagement with a correspondingly shaped driving tool or screw driver, and in such a way that there will be no tendency of the driver to cam out of the recess when united in operative engagement with each other. (https://worldwide.espacenet.com/patent/search?q=pn%3DUS20468...)
And the patent for the drive (I don't know why under patent law several consecutive patents mostly saying the same thing had to be filed) uses the word to refer to the ejection of trapped debris instead of the driver:
> This same angular formation of both elements is especially designed to also create what might be termed a camming action during the approach of these angular faces toward one another with respect to any substances which might have become lodged within the recess of the screw. (https://worldwide.espacenet.com/patent/search?q=pn%3DUS20468...)
Edit: Wikipedia notes that a later patent acknowledged the tendency to cam out and its effect of preventing damage to screw heads...perhaps meaning that the head would be saved from snapping off--the drive itself surely isn't!
It's a myth that Phillips screws designed or intended to cam out at a certain torque. Not least of all because, the correct amount of torque varies wildly by application, even for the same fastener.
I'll agree that Project Farm's videos can be a little formulaic and my least favorite thing about the presentation is that he shouts instead of talks.
However, he's WAY ahead most YouTube tool reviewers because he does NOT accept free tools for review, and he puts the tools to real work, often ending in the destruction of the tool in order to find its limits. I find his tests to be very well designed. He only has limited time to test so many things, but he generally hits the important points. He goes MUCH farther than any other reviewer I've ever seen and his home brew-rigs and testing methodology are an order of magnitude better than anything I've ever seen out of a "professional" outfit like Consumer Reports.
The only thing I _wish_ he would add regularly to his videos is tool teardowns so we can see and compare how cheaply various tools are made. (Although we all know these days, they are all made like crap due to the race to the bottom.)
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I'll also agree that his reviews aren't perfect, but the one on automotive scratch removers was enlightening. I had used a random product before that basically did nothing. I bought Meguiar's ultimate compound on his recommendation, and it did indeed work surprisingly well (with just hand polishing, no buffer) on the multitude of surface scratches as I was preparing a car for resale.
I love it. I love the accent, cadence and volume.
To add to that: most sites just compare the features at best. I’m interested in actual usability and durability, things you might need more than five minutes or just reading the specs to find out. E.g. how do headphones handle multiple devices, how long will the battery survive, what are the options when they are broken?
Yes, assessing devices is far from trivial. In case of air purifier reviews, there's little focus on two crucial elements:
* Real energy consumption and performance when the filter is a bit dirty
* Fan noise and vibrations when the device has already been in use for a year or two
For example, in my experience, the top pick from Wirecutter (Coway) excels on the first item but fans tens to become misaligned after a while and vibrate a lot at low speeds. It happened to 2/2 units I bought.
I had the privilege of working in a co-working space in Tahoe that also subleted out to outdoorgearlab.com/techgearlab.com.
Having been on their private list where they resell items that I purchased I can say that they do purchase and touch every single item that they’ve used.
I also find the reviews tend towards a higher priced end of the spectrum because it is affiliate paid. Nevertheless, I was pretty impressed by how much they put everything through its paces.
For the record, I haven’t talked to anyone there since 2016 and have no reason to pump them.
I've always enjoyed Marques Brownlee (MKBHD)[0].
He's made a pretty lucrative career of great reviews, without selling his soul.
[0] https://www.youtube.com/user/marquesbrownlee
He's great at getting there first with the unboxing or review with insane visuals and editing, but the content itself is very lacking. He's very heavily biased towards Apple devices, and doesn't dig deep at a technical level, preferring more subjective judgements which are difficult to compare across devices. I don't find his advice any more objective than a Reddit comment.
I tend to use reviews as a "try this door" kind of thing, and do my own research. Probably the most awesome review site that I used to rely on was DPReview[0]. I haven't really looked at that site, in the last five years, but they used to be absolutely top-shelf, and full of geek value.
I tend to be heavily Apple-biased, myself (I write native Swift software for Apple devices). Other sites tend to be heavily biased towards Intel/AMD (usually gaming review sites).
[0] https://dpreview.com
You seem to be longing for a combination of iFixit teardowns, Anandtech deep dives and JerryRigEverything roughtless tests.
I am with you, but that's a hell of a niche to fill.
Dave2D is similar style but more detailed
I think he is entertaining, but I don't find his reviews critical enough. He typically reads off a spec sheet and shares subjective opinions of just a few days of use. I need deeper, more critical reviews
MKBHD is good for entertainment purposes only.
I find him soothing.
Most TV these days is so "nails on chalkboard" omg-turn-it-off-quickly that I wonder how they make money.
Perhaps they get paid to give viewers anxiety.
The reviews as actual reviews are terrible. And the retro tech series - well if you know anything about the items being discussed you'll find quite a few inaccuracies. It's pure entertainment.
It's a real shame Consumer Reports were so bad at transitioning from their 20th century business model to the online era. We really need non-commercially funded reviews but it feels like CR is barely functioning anymore.
Regarding "reviews written by people who have actually touched the thing they're reviewing", I'm not sure Consumer Reports deserves to be listed these days either.
I bought a subscription a few months ago because I needed to buy several large appliances for my home, but all I found behind that paywall curtain was computer-generated tables of star ratings and statistics about mechanical reliability. Which is probably useful to somebody, but isn't something I found valuable.
I ended up ignoring CR's data tables, cancelling my subscription, and buying the same models of appliances my parents have because at least I could try those out in person and verify that they worked decently well without any glaring flaws.
I have a service tech for appliances. I just ask him what I should buy. He usually has suggestions from all the cost-ranges. Sometimes, I buy used through him (built-in fridge); sometimes I buy new. Since I had the opportunity to buy a bunch of equipment this year (a huge power surge from my HVAC fried appliances, and bad luck):
Built in fridge: GE monogram;
Dish washer: anything that is quiet (below 42 dB);
Dryer: anything with turn-timers; and,
HVAC: American Standard.
So much this. Find someone who does a lot of residential repairs of X. Ask a few of them for recommendations, specifically on what not to buy.
As the Farmer's Insurance jingle goes, "They know a thing, because they've seen a thing."
Every service tech I've ever asked has immediately had a "Never buy {popular brand}, because they all {have shoddy part | catastrophic design error}."
And it's night and day between what service techs all know vs what even the most detailed internet sleuthing would give you, because they actually see a representative sample size.
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Clothes washer: Staber
My repair guy would bring other techs over to my house to see our Staber washing machine. Nothing else comes close.
https://www.staber.com
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I found similar at the UK take, Which. Everything is boiled down to star ratings and then Mail Merge creates the review text.
Apparently, each air purifier which can handle a large room is big, heavy and loud. And the air purifiers that score highly on being quiet have the downside that they can only handle small rooms. Oh, and they did measure the CADR, and will tell you that "this air purifier scored five stars on our CADR test".
For air purifiers, if cost is no constraint, my IQAir GC has worked like a champ. The lower three speeds are reasonably quiet, and speed 6 cleans out the room in no time when my partner burns the cooking. Comes with a 10 year warranty.
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I've noticed a tendency for them to review spec sheets; the whole point of a reviewer should be to do the in-depth checking and verification that I cannot do. I want someone to speak to how long the model has been sold, parts availability, repairability, etc.
Some of this can't be entirely determined until years after the product is released but you can check the company.
As for me, I went with SpeedQueen for the washer/dryer and wish I could find an equivalent company for refrigerators, but I basically consider those disposable.
My library has a subscription to consumer reports, don't have to pay for it. I only bring this up because you said you paid for it. Worth checking if you have some local resource that has a subscription already.
CNN Underscored is trying to be a competitor with legit reviews, as I understand it, but it still feels a little "affiliaty," if you will. (Disclaimer: I work for CNN Digital).
Wirecutter is exceptionally "affiliaty".
Adding my personal beef with the majority of tech 'reviews': The lack of honest distinction between a (medium-term usage) product review, and hands-on/impressions. Even with some hard data/testing methodologies- when you're a media outlet relying on page views and advertising, and you're racing to get your 'reviews' posted sooner or at least at the same time as the other sites- the reviews are going to be based on increasingly short-term impressions.
We need a better place than reddit where a wide variety of users can congregate and honestly discuss their experiences with products. Very hard problem when the market is basically at odds with what consumers want, in this regard.
A good specialized site and YouTube channel is Garage Gym Reviews [1]. Their reviews are clear and thorough and should be useful references for people buying gym equipment for the home.
The owner can go into obsessive detail about equipment features that I, at least, have never thought about, like knurling on barbells [2]. I have learned a lot from his videos.
[1] https://www.garagegymreviews.com/
[2] https://youtu.be/5rFSsUx_KDI
Consumer Reports used to be good but it seems to have gone through change in management or something because now it is indistinguishable from the avg SEO spam site.
Nonsense. As a non-profit founded in 1926 with 50 testing labs and partnerships with outside labs, the proof is in the test after test after test after test that is unbiased and, more importantly, the criteria and testing methods are always available and reproducible! So when you don't agree with their rankings you can at least agree that there methods are clear, not based on SEO, not based on spam, not based on money, and pro-consumer.
I gave up on Consumer Reports many, many years ago when they got caught taking kickbacks from tire manufacturers.
That's a very serious accusation that I don't believe and Google can't find.
Please provide a source for your claim.
As somebody not familiar with Wirecutter’s history or legacy, I always considered them to be one of the paid fake review websites that pretend to offer very shallow reviews, mostly just built based on referral links and information that can be harvested from product descriptions. I just don’t agree that they are a real website that does actual testing. 0/10. Would block form Google if I could.
I'm very happy that in the Netherlands we have tweakers.net. Not only do they do tech news and reviews, they also have an amazing parametric search/price watch tool that I'm reasonably sure is a major contributing cause to how competitive pricing is here compared to neighboring countries. Every time I happen to use Amazon I die a little inside because of how bad their search is.
Agree. https://www.tweakers.net rocks !
Also, to use Amazon I search for the 1/2/3-star reviews and see if I disagree with the given reason for the low review. If I disagree, I will contemplate buying the product.
Depends how you define “real”. It’s a standard issue affiliate marketing site that recommends products according to deals they have with manufacturers: https://www.xdesk.com/wirecutter-standing-desk-review-pay-to...
The sites I've found to be at least making an honest evaluation are:
choice.com.au (Australian context, Aus version of consumer reports) Their reviews just seem to miss the mark sometimes, but at least you can count on the fact its an honest take so you can kind of pick specific facts from the reviews and take them as true, maybe don't rely on their overall recommendations though. funded through magazine/web subscritoions
rtings.com - tech stuff, detailed and with a good table tool for comparison. funded through subscriptions
notebookcheck.com - funded by ads, but does a very good job of highly detailed and consistent reviews. same as choice where you don't necessarily follow their recommendation, but they give you lots of information that you can compare. Their model is a red flag, but my impression is of general trustworthiness.
I subscribe to choice and rtings to support them because honest brokers are so rare in this space.
I also subscribe to choice. They do lots more than product reviews. They have general guides on how to get the best use out of products, mystery shoppers reviewing customer service, tools to compare health insurance, etc. The reason I stay subscribed is they campaign about consumer rights issues which actually cause industries as a whole to change, e.g. bank fees. They also have the shonky awards which usually gets a bit of media attention each year, where they shame companies for poor behaviour, quality, outright scams, etc. I think of it like a lobby to help us consumers out, which we need more of. Too often we are listening to the advice of the industry bodies that represent the companies rather than the consumers.
totally agree. In fact the consumer advocacy is probably more of why I stay subscribed than the reviews :)
Is Tom's Hardware still around?
Personally, I don't trust reviews unless I personally know the reviewer. Too much garbage out there.
ServeTheHome does some review-like stuff, but its not entirely detailed though they do actually run the hardware and measure things like noise, power, etc.
Yeah but it’s little more than an SEO farm these days.
They sold the property in 2007. It's not the worst now, but it's certainly no longer the most editorially-independent.
I have no faith whatsoever in WC‘s reviews or advice anymore. I’ve bought several of their recommendations post NYT acquisition and they’ve all turned out to be flawed in a way that I’d aimed to avoid by following their recommendations.
I find „site:Reddit.com“ a much much much better source of actual information that isn’t SEO spam.
The German consumer reports are also quite good: www.test.de
In many countries there are similar consumer reports organizations.
'Gamers Nexus' (gamersnexus.net) is striving to deliver reliable impartial consumer advice for Computer stuff. Unlike LTT (unless something changed and Linus started hiring people who know what they are doing) GN is leaning heavily on industry best practices instead of 'this feels good' opinions:
We Bought Apple's Old Acoustic Testing Mini-Chamber https://www.youtube.com/watch?v=n97ot-gXXVw
This Thing is Huge: Fan Tester Setup, Install, & Overview https://www.youtube.com/watch?v=ikRcG1xE3xs
If you happen to speak German, Stiftung Warentest is great and reviews a wide range of stuff.
https://en.wikipedia.org/wiki/Stiftung_Warentest
On the continuum between “highly flawed” and imperfect I find WC to be generally good intentioned and skewed more toward the latter than the former. Is there something that keeps it from thus threshold in your view?
RTINGS is a pretty good actual review site for electronics. Sometimes I find their focus on measurable data a bit annoying. Intangibles matter aswell. But they are exhaustive reviews and make comparing very easy.
The challenge with picking an air purifier is everyone's situation is different given the reason for purification, room(s), price, and maintenance costs. Someone who has allergies vs pets vs volatile chemicals all need something very specific, so the BS one size fits all wirecutter recommendation would have you believe it's the best. Unless you can talk to a real expert who matches up the model(s) you need, reading reviews and YT is pretty much worthless. In the world of purifiers, you definitely get what you pay for.
There is Rtings for television, and other specialised sites for other product categories. I don't think you can stick to any general review source and consistently get quality reviews.
Since some are throwing out good, more specific, gear tests. I'd like to throw out Baby Gear Lab (https://www.babygearlab.com) if you need baby stuff. They're way better than the Wirecutter because they're run by experts in baby gear. (I'm not affiliated in any way, but I'm a new parent that found it super useful.)
Yeah. I want to read about the real opinions and experiences of real people, not some paid-for marketing piece. I used to search reddit for that kind of thing but it's probably been compromised by now. I wonder if there even is a place that isn't. Real place gets created, real people start going there, marketers realize that's where the people are and immediately start working the place.
Hey at least be happy you have some options! It’s 2022 and I cannot get a single reliable suggestion on ANY product, refrigerator or cell phone, in india. Which is fine for small electronics since I can lookup Wirecutter but for anything else where the models in india don’t match American ones, there’s absolutely nothing on the internet to guide you to an informed opinion. Market opportunity?
What about Rtings? For tech stuff, I found the reviews to be of good quality and it does not seem like it’s biased or sponsored.
> googling "reviews of X"
DDG produces somewhat better results, or at least does not rank the seo spam, generated garbage up to the first page. Also, I do not have ads following me everywhere for the next week.
I wonder if we can ever have a centralized review site that also has the subject matter expertise in each area. The future of in-depth and unbiased reviews is distributed and perhaps there is a dire need to collect all the scattered reviews on a central platform. Like a sub stack of product reviews.
For synthesizers and other music gear, there's loopop on YouTube. His reviews are so in-depth that they can often function as replacements for the product's user manual.
https://www.youtube.com/c/loopop
A lot of times, after I get a product, I disagree with the WC review on many points about a recommended product and have to end up returning it. That said, I still use it to inform my purchase decisions.
Anyways, how specifically is it "highly flawed" though?
rtings.com has great reviews for electronics, measuring detailed metrics and putting them through various tests. (for example, their AirPods Pro review: https://www.rtings.com/headphones/reviews/apple/airpods-pro-...)
Outdoor Gear Lab for outdoor product reviews: https://www.outdoorgearlab.com/topics/camping-and-hiking/bes...
The worst part about Consumer Reports is that they barely test anything.
They're only useful for a specific set of popular products.
There are too many categories where the content says "sorry, we stopped testing this category, this information is old."
It's not a review site, but the YouTube channel "project farm" is this. He not only has great objective comparison reviews but he shares his test setup, results and data so its clear its a great objective review.
The Project Farm channel on YouTube does a great objective and transparent set of reviews to follow along. It’s not exhaustive for every product on the market but does a reasonable sample and is a joy to watch.
Maybe Rtings? Not for “all the stuff”, but many things, especially TVs snd monitors.
https://www.rtings.com/
in the UK, there's Which?, which is pretty good
https://www.rtings.com/ It’s really good at what they cover.
I’ve quite enjoyed rtings.com but they only cover a few categories. I remember growing up that my grandparents were huge consumer reports fans
rtings.com only covers a few categories but they cover those categories really well and they do a excellent job of testing those products.
Doesn't the blog post clearly show thats its not a real review site. It's also not that hard to find things written by humans.
Which? in the UK is pretty excellent.
Outdoor Gear Lab is another good one for outdoor gear. Actual things reviewed by real people, though perhaps flawed in the same way as wire cutter. At least it’s real people putting the products through the paces in real use cases.
https://www.outdoorgearlab.com/
>'The Wirecutter is a highly flawed review site, but at least it's a real one.' Since it was bought by the NYT company I no longer trust their quality. This great air filter contra article is a great example and I appreciate the link and the person who took the time to write it
I've found Rtings to be pretty good for audio/visual products.
Don't forget about the huge amount of paid reviews now too!
The Dutch "Consumentenbond" is real and paid for by real users. But alas, it's in Dutch, and most is paywalled.
https://www.consumentenbond.nl/
I'm also really skeptical about their impartiality; I wouldn't be surprised if they have a lot of underhanded deals with whatever they review and advocate for.
gamersnexus for pc gaming hardwear is another
I think all the good reviewers have moved to YT
HDTVTest is good for TVs. The reviews are boring as they come; the same objective measurements on every TV.